Service Writer Full Time Job at Benjamin Moore in Chicago

Company Summary At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all. We are seeking an experienced Architectural Specification Writer to join our team and play a key role in producing and securing high-quality specifications for our paint products. This position requires a proactive and detail-oriented individual who can work both independently and collaboratively to support project teams and ensure precision in all documentation. The Architectural Specification Writer will contribute to the development and maintenance of paint specifications for clients and play an integral role in business growth. Develop and execute a strategic account plan to drive growth within the architectural segment in partnership and under the direction of the Area Sales Manager Identify key opportunities to maximize specification growth and optimize accounts for long-term success Actively prospect and engage architects, consultants, and specifiers to ensure Benjamin Moore is specified in upcoming projects Qualify and manage leads to secure specifications, particularly for commercial projects Serve as the technical expert on Benjamin Moore's product portfolio, staying informed on technological advancements, sustainability practices, and regulatory guidelines Conduct presentations, continued education courses, and meetings to educate architects and specifiers on the benefits of specifying Benjamin Moore products Provide white-glove service in writing, reviewing, and ensuring the accuracy of paint specifications Assist decision-makers in selecting the most efficient and effective products for each project Use the Benjamin Moore Spec Writer tool to create specifications and educate clients on its self-service capabilities Collaborate with architects, consultants, and project managers to ensure design intent is accurately reflected in technical documentation and aligned with the project goals Support retailer’s efforts in updating specifications through painters or contractors Project Management Provide expert guidance and support throughout the project lifecycle, acting as an extension of clients' teams Track project opportunities and specifications, ensuring effective follow-up with clients and alignment between the Territory Representative and painters Conduct job site visits with Territory Representatives to assess project needs and ensure the proper implementation of specifications Strategic Market Intelligence and Business Acumen Leverage marketing tools and resources in collaboration with the A&D Marketing Manager to create custom materials as needed Optimize time in both desk and field activities, prioritizing specification writing and client engagement to increase market share Submit accurate reports and documentation into CRM on a weekly basis Bachelor’s degree (BA/BS) or equivalent experience ~5+ years’ of experience working directly with architectural and design communities ~ Ability to understand and communicate to the A&D communities our Benjamin Moore brand value proposition ~ Strong project management and firm understanding of the project lifecycle ~ Demonstrated experience in writing and self-souring specifications and finish schedules while managing the project lifecycle through to install ~ Proficiency in relevant software programs including Microsoft Office and CRM systems ~ Understanding of specification tools and platforms for architecture professionals ~ Willingness to work evenings and weekends as needed ~ Must be able to travel domestically overnight occasionally to attend meetings, conferences, and trade shows ~ Must reside in the desired geography or be willing to relocate At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably. Medical/Dental/Vision • PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days • Employer-paid life insurance • Tuition reimbursement Engagement, Inclusion + Social Impact At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety. Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success. Student Loan Repayment Assistance Program Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.