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Square Peg Hires

CX Designer

Square Peg Hires, Poland, New York, United States

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As a CX Designer at SquarePeg, you will design product experiences for our customers and internal teams. This role will take ownership of the project's end-to-end process, from discovery through launch and iteration and collaborate with a cross-functional team of product managers, engineers, and business leaders.

Responsibilities

Collaborate with the product and marketing teams to iteratively improve user experience across our products

Work with engineers to create specific solutions for tactical business problems identified by Product

Articulate designs by putting them in the context of business and user goals

Create designs from wireframing to high-fidelity

Effectively communicate conceptual ideas, design rationale, and specifics of a user-centric design process

Participate in regular design reviews - seek out specific feedback on your designs, iterate, and incorporate different feedback

Optimize information architecture to promote usability, while accommodating technical needs/constraints

Participate in beta testing and post release product monitoring

Manage multiple projects, set priorities, and meet deadlines with a sense of urgency

Qualifications

8+ years of relevant work experience at software companies designing B2B SaaS products

Expertise in User Experience and User Interface development (UI/UX). Experience with APIs preferred.

Deep knowledge and prior experience in user research and usability testing practices

Ability to create solutions that consider end-to-end user flows and impacts on adjacent experiences

Experience in responsive design, and application of human-computer interaction principles to application development.

Strong prototyping skills, and the ability to find the right balance of fidelity vs. speed to reliably convey key concepts.

Ability to design and document complex business systems and workflows.

Experience with web content management systems and templating languages

Experience working in, and facilitating, an agile design and software development process

Skill in developing specifications and mockups using UX design tools and/or programming in web application languages.

Compelling portfolio of work over a wide range of creative projects

Experience working in Github, Zenhub, Figma, hotjar, and craft desired.

Mobile First Design experience preferred.

Bachelor's degree in Product Design, Graphic Arts, Human-Machine-Interface or related field

Additional Information Applicants who reside in the US must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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