Fullscript is hiring: Manager, Communications & Social Media in Boston

Join to apply for the Manager, Communications & Social Media role at Fullscript.

About Fullscript

We’re an industry‑leading health technology company on a mission to help people get better. We started in 2011 with one simple idea: make it easier for practitioners to access the products they trust so they can deliver better care. Over 125,000 practitioners and more than 10 million patients use Fullscript to stay connected to their care plans and follow through on treatment.

About the Role

The Manager, Communications & Social Media will amplify Fullscript’s brand voice through strategic communications, public relations, and organic social media management. This person will manage day‑to‑day PR activities, cultivate media relationships, and oversee strategy, content creation, and execution across all social platforms, ensuring messaging is consistent, authentic, and aligned with our brand values.

What You’ll Do

• Public Relations and Media Engagement
  • Own the PR strategy and execution, proactive media outreach, press release development, and media response.
  • Build and maintain relationships with health/wellness, tech, business, and lifestyle media outlets.
  • Identify and secure opportunities for executive visibility, brand storytelling, product features, and thought leadership in external media.
  • Help manage agency to support PR and communications initiatives.
  • Develop and maintain press materials and core messaging materials.
• Organic Social Media Strategy and Execution
  • Co‑own the organic social media strategy across all channels (LinkedIn, Instagram, X, Facebook, YouTube, etc.) and drive engagement, growth, and brand consistency.
  • Manage a content calendar aligned with product launches, educational content, campaigns, and brand milestones.
  • Create, write, and oversee the creation of posts, stories, reels, videos, and other social‑first content.
  • Partner with internal teams across marketing and cross‑functional groups to source and amplify content.
• Communications Strategy and Brand Voice
  • Ensure brand voice, tone, and messaging consistency across all external communications and social channels.
  • Collaborate with Product Marketing and Education teams to support key initiatives through PR and social media.
  • Craft communications plans for major company initiatives, launches, or events, and partner with leadership on executive communications.
• Measurement and Reporting
  • Track and report on media coverage, PR campaign performance, and social media analytics.
  • Use insights to optimize strategies, improve content performance, and demonstrate ROI.

What You Bring

• 5+ years experience in public relations, communications, and/or social media roles within a tech environment.
• Strong experience securing media coverage and working with journalists and media outlets.
• Deep understanding of social media platforms, trends, and best practices.
• Exceptional writing, editing, and storytelling skills.
• Highly organized with strong project management skills, ownership, and self‑starter energy.
• Comfortable working cross‑functionally in a fast‑paced, growth‑oriented environment.
• Experience in digital healthcare, wellness, and B2B industries is a strong asset.

Why You’ll Love Fullscript

• Market‑competitive compensation package including equity.
• 401(k) matching (within U.S.).
• Flexible PTO policy.
• Flexible benefits package and additional perks.
• Employee discount on Fullscript catalog of products for family & friends.
• Ability to Work Wherever You Work Well (remote flexibility).

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What To Know Before You Apply

To ensure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles via email or social channels.

Equal Opportunity Statement

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com. All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.