Insight Global is hiring: Director of User Experience in Atlanta

Base pay range

$250,000.00/yr - $300,000.00/yr

As the Director of User Experience you will lead the strategic vision and implementation of user experience across our client's digital products. This role is crucial in enhancing the capability and effectiveness of the user experience team by driving the upskilling of Gen AI/UX for AI/ML capabilities, advocating for end‑user co‑creation, and establishing usability testing as a standard practice. The ideal candidate will foster an innovative and user‑centered design environment, advancing UX initiatives to align with company goals.

Responsibilities

• Develop and implement Gen AI/UX for AI/ML knowledge and capabilities across the HUE community.
• Promote system thinking and storytelling techniques among key designers to align product vision with user needs.
• Collaborate with all functions that interact with customers during their journey.
• Establish a framework for regular usability testing across all products, ensuring dedicated UX researchers and usability testing experts are embedded in each studio.
• Identify opportunities for improving UX designers in data visualization techniques to enhance the interpretability of information through design.
• Oversee co‑creation workshops with end users (not paying customers) to inform the development of new products and services.
• Promote an end‑to‑end user experience strategy that extends beyond core offerings, ensuring a holistic user experience across all product touchpoints.

Required Skills & Experience

• 15+ years of experience leading user research and/or design for mobile, web, and Android ecosystems and products.
• Experience bringing an AI product to market from inception to launch.
• Demonstrated research skills across qualitative and quantitative methods.
• Expertise in interaction design in product and/or user experience.
• Ability to translate complex vision into an understandable concept and workable design story.
• Proficient in presenting concepts and designs to executive and above level business stakeholders.
• Ability to communicate with design, software, hardware, and development teams regarding the technical limitations of designs for mobile, web, and/or Android products.
• Previous experience leading in a highly matrixed organization globally.
• Experience leading a department with a business impact of $4B or larger.

Nice to Have Skills & Experience

• Master’s or advanced degree in Behavioral Science, Human‑Computer Interaction, Computer Science, User Experience Design, or a related field.

Compensation

$250,000 to $300,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Information Technology and Design

Industries

Automation Machinery Manufacturing, Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Location

Atlanta Metropolitan Area