Communications Coordinator

BMS Family Health Center is a Federally Qualified Health Center (FQHC) rooted in the belief that every individualregardless of income, background, or circumstancedeserves exceptional, compassionate, and culturally responsive healthcare. For decades, weve been the trusted health partner for communities across Brownsville, East New York, and East Brooklyn, working to advance health equity, wellness, and dignity for all.

Were seeking a dynamic, creative, and mission-aligned Communications Coordinator to amplify our voice, strengthen our brand, and share the life-changing work happening every day at BMS.

If youre passionate about storytelling, community impact, and elevating the work of an FQHC dedicated to health justicethis is the role for you.

The Communications Coordinator will work closely with the CEO to drive strategic communications that uplift BMSs mission and expand our presence both internally and in the community. You will manage digital, print, and media communications; support cross-department collaboration; and ensure our messaging is timely, consistent, and reflective of the communities we proudly serve.

This is a unique opportunity to shape the public voice of an essential community health institution and help bring visibility to programs that change lives.

Strategic Communications & Branding

• Support development and execution of a comprehensive communications strategy aligned with BMSs mission and priorities.
  
• Ensure consistent branding across all channelswebsite, social media, newsletters, print, and events.
  
• Draft, edit, and produce engaging content including press releases, speeches, newsletters, and community bulletins.
  

Media & Public Relations

• Serve as a primary contact for media inquiries; cultivate relationships with local outlets and healthcare publications.
  
• Monitor media coverage, track analytics, and prepare reports for the CEO.
  
• Assist in planning and executing media events, open houses, and community outreach initiatives.
  

Digital & Social Media Management

• Manage and grow BMSs social media presence across key platforms.
  
• Develop content calendars, graphics, posts, and engagement reports.
  
• Collaborate with web developers to enhance website content, SEO, accessibility, and mobile performance.
  
• Track and analyze digital metrics to inform strategies.
  

Internal Communications

• Create tools and content that keep staff informed and connectedincluding intranet updates, bulletins, and town hall materials.
  
• Support leadership communications for the CEO and leadership team.
  
• Highlight program milestones, staff achievements, and organizational success stories.
  

Community & Stakeholder Engagement

• Partner with community relations, development, and program teams to craft communications for funders, partners, patients, and board members.
  
• Support creation of newsletters, annual reports, case studies, and impact stories focused on health equity and community wellness.
  
• Provide promotional support for events, including live social updates and post-event communications.
  

Measurement & Innovation

• Maintain dashboards of communications metrics and provide insights to leadership.
  
• Research trends in healthcare and FQHC communicationsbringing fresh, innovative ideas to BMS.
  

• Bachelors degree in communications, public relations, marketing, journalism, or related field.
• 24 years of communications experiencehealthcare, nonprofit, or public-sector experience preferred.
• Exceptional writing and editing skills rooted in clarity and cultural competence.
• Experience with social media, CMS websites, and digital analytics tools (e.g., Google Analytics).
• Strong interpersonal skills with the ability to collaborate across departments.
• Excellent organizational skills and the ability to manage multiple projects in a fast-paced environment.
• Commitment to the mission of BMS and advancing health equity in East Brooklyn.

• Experience in healthcare communications, especially in an FQHC environment.
• Graphic design skills (Adobe Creative Suite or Canva) and basic video editing.
• Experience working with media in urban community contexts.
• Familiarity with East Brooklyn communities and cultural competence in Brownsville, East New York, and surrounding neighborhoods.
• Bilingual or multilingual abilities (Spanish, Haitian Creole, etc.).

• Strategic thinking
• Storytelling & narrative development
• Cross-team collaboration
• Adaptability and responsiveness
• Data-driven communication

• Launch of a refreshed communications plan and content calendar.
• Year-over-year growth in website traffic and social engagement (1020%).
• Increased positive media coverage of BMS programs and impact.
• Improved staff satisfaction with internal communications.
• Strong communications support for at least two major community or media events.
• Reliable monthly reporting and actionable insights delivered to leadership.

• Standard office environment with travel between BMS sites as needed.
• Prolonged periods of desk and computer work; ability to lift up to 15 lbs.
• Ability to navigate all BMS facilities.

BMS Family Health Center is an equal opportunity employer. M/F/D/V. We welcome applicants of all backgrounds and identities and are committed to building an inclusive team reflective of the communities we serve.Ready to help shape the voice of a healthcare organization dedicated to equity and community empowerment? Apply today and be part of the BMS story.If youd like, I can also create a shorter job-posting version for platforms like Indeed or LinkedIn.

Compensation details: 65000-65000 Yearly Salary

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