ICONMA
Our Client, a Retail Pharmacy company, is looking for a Prior Authorization Pharmacy Tech I for their Remote location.
Responsibilities:
The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team. The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
Requirements:
Minimum 2 years of experience in a high volume call center - healthcare or PBM/prior authorization-related preferred. Make sure this is obvious on the candidate's resume to ensure proper shortlisting.) Must have some familiarity with medical terminology and coding. Pharmacy Technician license with no restrictions, must be active Advanced computer skills including word processing and spreadsheet utilization. Excellent customer service skills (written and verbal) a must. Verifyable High School Diploma or GED Required
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Responsibilities:
The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team. The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
Requirements:
Minimum 2 years of experience in a high volume call center - healthcare or PBM/prior authorization-related preferred. Make sure this is obvious on the candidate's resume to ensure proper shortlisting.) Must have some familiarity with medical terminology and coding. Pharmacy Technician license with no restrictions, must be active Advanced computer skills including word processing and spreadsheet utilization. Excellent customer service skills (written and verbal) a must. Verifyable High School Diploma or GED Required
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.