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Conifer Realty

Assistant Community Manager

Conifer Realty, Rochester, New York, United States

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Position Overview Assistant Community Manager

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Conifer Realty . Responsible for all aspects of marketing and leasing apartments and handling compliance administration for housing programs, lease renewals, recertifications, weekly reports, and supporting the Community Manager with office administration tasks. Aim to minimize vacancies, quickly lease apartments, maintain good resident relations, assure program compliance, and perform clerical duties as required.

Position Details

Full-time

Non-Exempt

40 hours per week

Monday – Friday, 8:30 AM – 5:00 PM

Job Responsibilities

Assist with marketing apartments through digital advertising platforms and community outreach.

Create and execute resident retention and prospect events.

Maintain property social media pages.

Provide apartment tours to prospects.

Prepare, process, and sign leases and related forms.

Communicate with maintenance on daily work orders and property maintenance.

Collect rents and handle delinquent accounts.

Receive and process service requests.

Perform move-in inspections and generate work orders.

Handle move-ins and move-outs, including inspection checklists.

Ensure clean, well-maintained common areas.

Work effectively with staff, residents, applicants, and visitors.

Report accidents and emergencies to the Community Manager.

Follow up on emails, process invoices and rent checks.

Complete regular and special reports and duties as directed.

Adhere to company policies and procedures.

Assist team members and support the Community Manager as needed.

Perform emergency on-call duties.

May assist at other Conifer locations as required.

Other job-related duties as assigned; physical attendance during scheduled hours essential.

Experience

1–3+ years in apartment housing with affordable housing/Tax Credit, RD, HUD programs (plus).

Compliance experience (LIHTC, HUD-Section 8, etc.) preferred or willing to train.

Leasing, marketing, event planning, customer service experience helpful.

Strong MS Office skills.

Yardi, Boston Post, or other housing software experience helpful.

Accounting/bookkeeping or math aptitude needed for rent reporting and collections.

Office support/clerical experience required.

Education

AAS Degree or some college preferred.

High School Diploma or equivalent required.

Certification preferred or willing to obtain: COS, LIHTC.

Requirements

Excellent interpersonal and customer service skills.

Excellent written and oral communication skills.

Good business professionalism and judgment.

Strong organizational, time‑management, and multi‑tasking skills.

Flexibility to change projects as needed.

Detail-oriented; meet deadlines.

Resourceful; effective problem‑solving skills.

Ability to prioritize and adapt quickly.

Independent or teamwork capable.

Positive outgoing attitude.

Compensation Pay range: $21.00 – $25.00 per hour. Additional benefits include 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent‑care flex account, dental, vision, life, short‑term and long‑term disability insurance, and a wellness program.

Apply Submit application via our website: http://www.careersatconifer.com. Attach your resume. You will hear directly from the hiring manager about next steps.

EEO Statement Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

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