Conversational AI Designer - Voice Apps (Remote)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Conversational AI Designer - Voice Apps in California (USA). We are seeking an experienced Conversational AI Designer to craft natural, human-like voice interactions for customer contact centers and virtual agent systems. This role focuses on designing spoken dialogue, conversation flows, and error-handling logic that enhance customer experience while aligning with each client’s brand voice. You will collaborate with analysts, developers, and clients to deliver bilingual (English/French) conversational solutions that are intuitive, efficient, and scalable. This is a highly collaborative, technically creative role with opportunities to influence cutting-edge voice AI applications across diverse industries. Accountabilities Design and document voice conversation flows, dialogue scripts, and virtual agent interactions. Define user journeys, prompt wording, and error-handling logic to create seamless voice experiences. Collaborate with business analysts to translate client requirements into clear design specifications. Work closely with NLU teams to refine intents and optimize conversational logic. Support testing, provide tuning recommendations, and iterate based on performance results. Ensure voice applications maintain consistency with client tone, style, and brand identity. Participate in client interactions, presenting designs and recommendations effectively. Requirements 8+ years of professional experience in project delivery or analysis roles. 4+ years of experience in voice or conversational AI design, including IVR, call routing, or virtual agent systems. Proficiency with NLU platforms such as Google Dialogflow or similar tools. Strong background in business or systems analysis is highly valued. Excellent writing skills and attention to linguistic detail. Proficiency with visualization tools such as Lucidchart or Visio. Bilingual (English/French) required. Strong presentation and communication skills for client-facing interactions. Benefits Competitive salary with performance incentives. Fully remote or flexible work setup in California (USA). Opportunities to work on cutting-edge AI voice and conversational projects. Collaborative and innovative work environment with exposure to diverse clients. Professional growth and development in emerging voice AI technologies. Standard benefits including healthcare, retirement plans, and paid leave. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. It compares your profile to the job’s core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1