Diverse Lynx
Design and deploy AV and collaboration systems for business units, including Microsoft Teams Rooms (MTR), Zoom Rooms, and PexIP/CVI interoperability gateways.
Support project rollouts for new conference rooms, huddle spaces, event areas, and hybrid collaboration setups.
Configure and maintain Client/Poly conferencing systems (G7500, Studio X, RealPresence, Trio) and Barco ClickShare devices.
Integrate AV-over-IP, NDI, Dante, VLANs, QoS, and other networking principles into enterprise AV ecosystems.
Provide Tier 2/3 technical support during project deployments, ensuring business units receive timely issue resolution and technical guidance.
Partner with business units to understand requirements and deliver AV/collaboration solutions tailored to their needs.
Manage end-to-end project deployments, including planning, implementation, testing, and handover to operations teams.
Coordinate vendor resources and oversee installation, commissioning, and acceptance testing of AV systems.
Track and report project progress, risks, and dependencies to business and IT leadership.
Ensure that deployments align with enterprise architecture standards and deliver measurable business value.
Ensure that deployed solutions adhere to compliance, data retention, and security requirements.
Maintain project documentation, including designs, SOPs, and audit-ready system inventories.
Collaborate with compliance and governance teams to ensure readiness for regulated environments.
Train and support business unit teams on new AV/collaboration technologies to ensure smooth adoption.
Use analytics platforms (Vyopta, Vantage) to monitor system health and optimize room performance.