Rich Products
Catering Sales & Event Planning Manager
Rich Products, Buffalo, New York, United States, 14266
Rich’s, also known as Rich Products Corporation, is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in‑store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement The Catering Sales & Event Planning Manager is one of two positions that will promote, sell, design, and manage events at The Powerhouse by The Rich Entertainment Group. This individual will actively generate sales leads through direct sales efforts, manage new client relationships, revenue management and work closely with all CFS departments to deliver a positive customer experience.
Key Accountabilities and Outcomes Sales
Respond to inquiries that come in through the Website and Weddingwire.com
Schedule & Execute Venue Tours
Create Proposals when required/requested
Drive profits by collaborating on creating innovative & unique upsell items
Provide exceptional customer service
Build & maintain relationships with key clients
Continuously work towards reducing cost and increasing profits
Co‑contributor to analyze & formulate annual A.O.P.
Stay up to date on all current event trends
Management
Manage events day of
Oversee & develop Event Coordinators
Event Planning/Execution
Meet with booked clients to plan all event details
Conceptualize new designs, execute, and train others to execute
Key contributor for custom menu planning
Co‑lead capital purchaser
Create floor plans for events
Book talent, including musicians, bands, and disc jockeys if required
Contact clients, update, and confirm details to finalize BEOs (Banquet Event Orders)
Schedule and execute wedding ceremony rehearsals and day of execution
Coordinate and monitor event timelines and ensure deadlines are met
Manage correspondence
Coordinate event logistics
General
Formulate and adhere to set budget
Prepare presentations
Knowledge, Skills, and Experience
Bachelor’s degree in business or Event Management preferred; HS Diploma required.
5–7 years Foodservice/Catering Experience
3–5 years of supervisory experience
3–5 years of outside sales experience
Experience with developing creative menu selections
Strong knowledge of Microsoft Office (PowerPoint, Excel, Word, Teams)
Highly professional demeanor
Demonstrated ability to problem solve in a fast paced, time sensitive environment
Strong organizational & time management skills
Strong knowledge of all catering equipment and usage
Strong planning and organizational skills
Demonstrated exceptional customer service skills
Strong leadership, communication, and team management skills
Creative and innovative event presentation skills
Self‑motivated
Knowledge of wine & food pairing
Unrestricted Driver's License
COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich’s"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate $62,354.00–$62,354.00
Equal Employment Opportunity Rich Products Corporation, its subsidiaries and affiliates ("Rich’s"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Accommodation for Applicants with Disabilities Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or otherwise participate in the application process.
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Purpose Statement The Catering Sales & Event Planning Manager is one of two positions that will promote, sell, design, and manage events at The Powerhouse by The Rich Entertainment Group. This individual will actively generate sales leads through direct sales efforts, manage new client relationships, revenue management and work closely with all CFS departments to deliver a positive customer experience.
Key Accountabilities and Outcomes Sales
Respond to inquiries that come in through the Website and Weddingwire.com
Schedule & Execute Venue Tours
Create Proposals when required/requested
Drive profits by collaborating on creating innovative & unique upsell items
Provide exceptional customer service
Build & maintain relationships with key clients
Continuously work towards reducing cost and increasing profits
Co‑contributor to analyze & formulate annual A.O.P.
Stay up to date on all current event trends
Management
Manage events day of
Oversee & develop Event Coordinators
Event Planning/Execution
Meet with booked clients to plan all event details
Conceptualize new designs, execute, and train others to execute
Key contributor for custom menu planning
Co‑lead capital purchaser
Create floor plans for events
Book talent, including musicians, bands, and disc jockeys if required
Contact clients, update, and confirm details to finalize BEOs (Banquet Event Orders)
Schedule and execute wedding ceremony rehearsals and day of execution
Coordinate and monitor event timelines and ensure deadlines are met
Manage correspondence
Coordinate event logistics
General
Formulate and adhere to set budget
Prepare presentations
Knowledge, Skills, and Experience
Bachelor’s degree in business or Event Management preferred; HS Diploma required.
5–7 years Foodservice/Catering Experience
3–5 years of supervisory experience
3–5 years of outside sales experience
Experience with developing creative menu selections
Strong knowledge of Microsoft Office (PowerPoint, Excel, Word, Teams)
Highly professional demeanor
Demonstrated ability to problem solve in a fast paced, time sensitive environment
Strong organizational & time management skills
Strong knowledge of all catering equipment and usage
Strong planning and organizational skills
Demonstrated exceptional customer service skills
Strong leadership, communication, and team management skills
Creative and innovative event presentation skills
Self‑motivated
Knowledge of wine & food pairing
Unrestricted Driver's License
COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich’s"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate $62,354.00–$62,354.00
Equal Employment Opportunity Rich Products Corporation, its subsidiaries and affiliates ("Rich’s"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Accommodation for Applicants with Disabilities Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or otherwise participate in the application process.
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