Ring Concierge
Coordinator, Social Media Job at Ring Concierge in New York
Ring Concierge, New York, NY, US, 10261
About Role
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. Social media is a core revenue driver of our business and we are looking for a highly motivated and detail-obsessed Coordinator, Social Media to join our team.
In this role, you will be responsible for conceptualizing and executing content across all organic social media channels to support initiatives such as product launches, resurfaces, and promotions, for both bridal and fine jewelry. You will balance strategic insight with creative execution, all while bringing a no-task-too-small mindset and a strong understanding of the DTC landscape.
The ideal candidate is someone early in their career who is passionate about brand storytelling, social trends, and who embraces the excitement of a 24/7 social environment where agility, timing, and real-time creativity are key.
This is a full-time role based in our Midtown, NYC office, reporting to the Director, Brand Social Media and working closely with the Founder & CEO.
Responsibilities
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. Social media is a core revenue driver of our business and we are looking for a highly motivated and detail-obsessed Coordinator, Social Media to join our team.
In this role, you will be responsible for conceptualizing and executing content across all organic social media channels to support initiatives such as product launches, resurfaces, and promotions, for both bridal and fine jewelry. You will balance strategic insight with creative execution, all while bringing a no-task-too-small mindset and a strong understanding of the DTC landscape.
The ideal candidate is someone early in their career who is passionate about brand storytelling, social trends, and who embraces the excitement of a 24/7 social environment where agility, timing, and real-time creativity are key.
This is a full-time role based in our Midtown, NYC office, reporting to the Director, Brand Social Media and working closely with the Founder & CEO.
Responsibilities
- Assist in day-to-day channel management from ideation to execution; including creating social briefs, scheduling and maintaining an organized social calendar across platforms
- Lead posting of content across social platforms including but not limited to the brand's Instagram feed, Instagram stories, Pinterest and YouTube
- Create social briefs for photoshoots, events, content days, and content for the CEO and content creator
- Analyze key metrics and compile reports to track organic social engagement and growth
- Ideate and create some social-first content for platforms like Instagram, TikTok, YouTube, Pinterest, and Facebook.
- Monitor trends in social media tools, applications, channels, design and strategy
- Assist is content creation for Instagram, TikTok and YouTube
- Collaborate with Director of Social, Brand to develop and implement social media strategies to increase brand awareness, drive engagement, and revenue
- Build 7-10 Instagram stories weekly consisting of ~3-5 frames each to present to social team including CEO
- Partner with the Customer Concierge team and Bespoke Bridal team to provide responses to direct messages
- Maintain accuracy and attention to detail throughout all deliverables
- Implement and assist in content calendar
- Source user-generated content to use in stories and in-feed
- Collaborate with the bridal merchandising and diamond sales team to convey product knowledge and push in-stock inventory of engagement brands and wedding bands across all social media platforms
- Post on a daily basis on various social media platforms
- Excellent written and verbal communication skills
- Able to balance both the creative to analytical side of marketing
- In-depth knowledge and understanding of social media platforms and their respective audiences
- Demonstrates creativity and documented immersion in social media
- Ability to multitask, stay organized, and prioritize effectively in a fast-paced environment
- Creative problem solver
- Self-starter with the ability to work collaborative in a team environment
- Meticulous and pays close attention to detail
- Experience in Photoshop preferred
- Bachelor's Degree (preferred degrees in Marketing or Public Relations)
- Minimum 1-3 years of experience in social media for a DTC brand (beauty, fashion, lifestyle, jewelry, luxury, etc.)
- Passionate about social-first storytelling with excellent written and verbal communication skills
- Strong understanding of Instagram, TikTok, YouTube, Facebook, and Pinterest user behavior
- Comfortable switching between creative ideation and data-driven analysis
- Highly organized with exceptional attention to detail
- Proactive self-starter who thrives in a fast-paced, collaborative environment
- Experience with Photoshop, Canva, Figma, Dash Social, Capcut, Airtable, or similar tools preferred
- Curious, creative problem-solver with a strong pulse on what's trending and what performs
- Proficient in Google Suite; familiarity with analytics dashboards and social tools a plus
- Strong data analysis and reporting skills
- Full-time role located in Midtown, NYC
- Office Hours: 9:00 am to 6:00 pm, with the knowledge that social media is an always-on channel so evening or weekend coverage will be necessary
- Health, Vision & Dental Insurance for full-time employees
- Generous employee discounts on our fine jewelry
- Paid time off
- The salary for this position is $50,000-55,000, commensurate with experience