Lundgren
Job Details
Job Location:
Lundgren Honda of Auburn - Auburn, MA 01501
Position Type:
Full Time
Salary Range:
$80,000.00 - $150,000.00 Base+Commission/year
Job Category:
Customer Service
Lundgren Honda of Auburn is growing and currently seeking an Automotive Service Advisor/ Writer to join our Auto Dealership.
Strong Sales experience or Automotive Service Advisor/ Writer experience is required.
Qualifications
Prior Sales or Service Advisor experience required
Exceptional customer service skills required
Valid Driver's License & clean driving record required
Automotive Dealership experience preferred, but not required
Experience with CDK is preferred
Benefits
Competitive Compensation: Up to $X
Medical, Dental, Vision, Life, Disability, 401k
Employee Discounts
Family-owned and operated dealership serving Central Massachusetts since 1964
Opportunity for Career Growth
Excellent Company Culture
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance based on age, mileage/vehicle history
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow-up time and set expectations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work, charges, recommendations to customers on active delivery
Requirements
Ability to work in a fast-paced, high-energy environment
2+ years’ experience preferred
Experience with CDK is a plus
Positive attitude and team mentality
Extremely resilient and maintains composure when interacting with customers
Exceptional customer service skills are a MUST
Ability to communicate complex technical concepts to customers
Valid driver’s license/Clean background check
Must be CSE/CSI focused!!!!
#J-18808-Ljbffr
Lundgren Honda of Auburn - Auburn, MA 01501
Position Type:
Full Time
Salary Range:
$80,000.00 - $150,000.00 Base+Commission/year
Job Category:
Customer Service
Lundgren Honda of Auburn is growing and currently seeking an Automotive Service Advisor/ Writer to join our Auto Dealership.
Strong Sales experience or Automotive Service Advisor/ Writer experience is required.
Qualifications
Prior Sales or Service Advisor experience required
Exceptional customer service skills required
Valid Driver's License & clean driving record required
Automotive Dealership experience preferred, but not required
Experience with CDK is preferred
Benefits
Competitive Compensation: Up to $X
Medical, Dental, Vision, Life, Disability, 401k
Employee Discounts
Family-owned and operated dealership serving Central Massachusetts since 1964
Opportunity for Career Growth
Excellent Company Culture
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance based on age, mileage/vehicle history
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow-up time and set expectations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work, charges, recommendations to customers on active delivery
Requirements
Ability to work in a fast-paced, high-energy environment
2+ years’ experience preferred
Experience with CDK is a plus
Positive attitude and team mentality
Extremely resilient and maintains composure when interacting with customers
Exceptional customer service skills are a MUST
Ability to communicate complex technical concepts to customers
Valid driver’s license/Clean background check
Must be CSE/CSI focused!!!!
#J-18808-Ljbffr