FOX Tech is hiring: Manager, Digital and Broadcast Operations (Overnights) in Te

Manager, Digital and Broadcast Operations (Overnights)

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Overview Of The Company

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

Job Description

About Role

The Overnight Manager, Digital and Broadcast Operations supports operational oversight of streaming and distribution platforms during the overnight window, including FOX One, FOX Sports, FOX Nation, and supporting linear/network feeds. This role bridges all operational departments at FOX Tech Center during the overnight hours.

• Ensures clean handoffs to and from daytime counterparts for seamless 24/7 operation.
• Actively leads and quickly escalates/mitigates transmission outages, malfunctions, and general technical issues to support teams, limiting impact to consumers.
• Manages the floor between multiple teams ensuring a unified operation.
• Oversees inbound contribution and outbound distribution for linear and digital transmission platforms.

A Snapshot Of Your Responsibilities

Digital Operations Responsibilities

• Serve as primary incident lead for overnight issues, owning communication, escalation, mitigation, and documentation for DOPs.
• Direct and emphasize “eyes-on-glass” monitoring across live events, linear distribution, backend systems, app clients, APIs, and video performance to operators.
• Coordinate live event coverage, including pre-flight checks, encoder validations, entitlement sweeps, and post-event validation (DVR, highlights, short-form).
• Ensure the team conducts regular app sweeps across digital portfolio including FOX One, FOX Sports, and FOX Nation clients to validate functionality and parity.
• Deliver overnight incident and performance reports with trends and follow-ups to daytime leadership.

Media Control Center Operations Responsibilities

• Serve as primary incident lead for overnight issues, owning communication, escalation, mitigation, and documentation for MCC and BOPs.
• Support inbound contribution and outbound distribution for FOX networks and digital platforms overnight.
• Oversee SCTE, traffic, CDN, and transmission dashboards for signal health, ad markers, and delivery quality.
• Maintain and communicate accurate processes, procedures, runbooks, and operational databases.
• Escalate on-air issues to leadership.

Collaboration & Partnerships

• Maintain strong communication with Digital, Broadcast, Media, Engineering, and Network Operations.
• Partner with Engineering and Product to test new distribution and monitoring solutions.
• Support Business Continuity and Disaster Recovery plans and execution.
• Collaborate with AdRise and Ad Tech partners to validate ad insertion and resolve ad-related alerts.
• Work closely with Sports, Entertainment, and News teams providing high-quality.

People Management & Development

• Manage overnight staff including shift oversight, performance feedback, scheduling, and coaching.
• Build high-performing, multi-skilled teams that can flex across digital, linear, monitoring, and incident response.
• Lead onboarding and training, ensuring access to tools, documentation, and support.
• Foster a culture of continuous learning in emerging tech, observability, and cloud-based workflows.

Process, Performance & Change Management

• Develop and enforce operational SOPs, shift documentation, and readiness guides.
• Own overnight shift handoff notes and communication into morning/daytime teams.
• Execute production changes to digital systems, infrastructure, and platforms during overnight release windows.
• Validate and monitor overnight deployments to ensure platform stability for usage.
• Ensure adherence to SLAs, SLOs, and quality standards across digital and linear platforms.
• Identify and drive automation opportunities to reduce manual work and improve response times and reliability.

What You Will Need

• 3+ years as a direct manager of employees.
• 5+ years in a production/operational role supporting digital products, streaming, broadcast operations, or similar 24/7 environments.
• Familiarity with cloud infrastructure, media streaming, digital video delivery, and modern monitoring/alerting solutions.
• Strong understanding of network components and Internet protocols as they relate to video delivery and streaming.
• Proven ability to make sound decisions under pressure in live production environments.
• Strong collaboration and communication skills with business, engineering, product, QA, and broadcast/media operations.
• Ability to clearly represent overnight incidents and trends to technical and non-technical stakeholders, including leadership.
• Experience with tools such as Datadog, PagerDuty, Mux, Conviva, Touchstream, Mediacloud, LC3, and RTLM.
• Experience in content operations workflows including ingestion, metadata, and distribution.
• Willingness to work a primary overnight schedule, including weekends and some holidays.

NICE TO HAVE, BUT NOT A DEALBREAKER

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• Knowledge of industry standards such as AMWA and SMPTE.
• Knowledge of SCTE 35 and 224, VAST or SSAI concepts, and ad quality validation.
• Understanding of CDN behavior and QoS and QoE metrics.
• Familiarity with video encoding and packaging, DRM, and entitlement.
• Exposure to media supply chain and OTT systems.
• Scripting or automation skills in Python or Bash, or experience using AI tools.
• Customer service or operations center experience.
• Multilingual fluency.

Schedule / Shift

• Dedicated to the overnight shift in a 24/7/365 operations organization.
• Core hours typically ~10:00 PM – 6:00 AM local time; exact hours based on business needs.
• Regular weekend and holiday coverage may be required.
• Primarily workstation-based with extended periods of computer use.
• Ability to work in a control room/operations center environment with multiple monitors and low-light conditions.

Competencies

Fox Behavioral Skills/Competencies: Dependability, Initiative, Teamwork, Personal Integrity, Professionalism.

Fox Leadership Skills/Competencies: Sets Clear Goals, Seeks Collaborative Solutions, Delivers Constructive Feedback, Leadership Integrity and Compliance.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Compensation and Benefits

Pay range: $102,000 – $120,000 annually (final offer depends on education, skills, experience, and location). This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Management and Manufacturing
• Broadcast Media Production and Distribution

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