UX Architect - Mulesoft Job at Salesforce in San Francisco

Join to apply for the UX Architect - Mulesoft role at Salesforce. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it’s a way of life. The world of work as we know it is changing, and we’re looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. About The Role We are seeking an innovative UX Architect to collaboratively lead the definition of the future of the Agentic Enterprise. As the architect for the MuleSoft UX team, you will sit at the convergence of integration and Artificial Intelligence. You will be the strategic design partner shaping our most ambitious initiatives across the MuleSoft Anypoint and Salesforce Platforms—partnering with teams across the organization. What You’ll Be Doing Strategic Impact: Define and drive the long-term User Experience strategy for Integration and AI. Partner with GMs and EVPs to shape product roadmaps and investment decisions. User-Centric Innovation: Leverage a robust understanding of user needs, product strategy, and market trends to bring forward user-centric innovation opportunities. Collaborative Leadership: Collaborate with the most seasoned design, engineering, and product partners—including our GM—to drive vision and strategy via design. Impact at Scale: Develop robust and innovative practices, frameworks, principles, and processes that scale your impact across the Salesforce ecosystem and elevate the impact of other designers and teams. Craft Elevation: Elevate the craft of the design organization. Mentor and coach a talented team of designers while advocating for user-centered, inclusive design practices. Attract and assess top talent. What You Should Have 10+ years of experience leading in an individual contributor role on a product design team. Exceptional Portfolio that demonstrates a foundation in applied design skills and idea generation in a complex enterprise setting. Familiarity with Developer Tools and Practices: Proven ability to design for technical personas (Developers, DevOps, Architects). Familiarity with modern IDEs, Agentic development tools, API management, or cloud infrastructure tools is desirable. Architectural Thinking: Demonstrated ability to break down complex ecosystems and communicate them in an understandable manner. You can define object models, navigation structures, and interaction patterns for large-scale platforms. Impact in Ambiguity: Demonstrated ability to thrive in the most ambiguous of situations by creating clarity and alignment and seeing and seizing new opportunities. AI/LLM Fluency: Foundational understanding of the concepts behind Generative and Agentic AI and the ability to leverage it in your daily work for increased efficacy and efficiency. Raising the Bar: A strong track record of mentoring and guiding designers and design teams to larger impact. Mastery of Influence: Excellent storytelling skills. You can command a room of engineers and executives, using design artifacts to build consensus and drive strategic decisions. Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training and education. #J-18808-Ljbffr In Summary: Salesforce is the #1 AI CRM where humans with agents drive customer success together . As the architect for the MuleSoft UX team, you will sit at the convergence of integration and Artificial Intelligence . We're looking for Trailblazers passionate about bettering business and the world through AI and driving innovation . En Español: Incluye para solicitar el papel de UX Architect - Mulesoft en Salesforce. Para obtener la mejor experiencia del candidato, considere aplicar a un máximo de 3 roles dentro de 12 meses para asegurarse de que no esté duplicando los esfuerzos. Salesforce es el #1 CRM AI donde humanos y agentes impulsan el éxito del cliente juntos. Aquí, la ambición se encuentra con la acción. Tecnología conoce la confianza. Liderazgo colaborativo: Colaborar con los socios de diseño, ingeniería y productos más experimentadosincluyendo GM para impulsar la visión y estrategia a través del diseño. Impacto en escala: Desarrollar prácticas sólidas e innovadoras, marcos, principios y procesos que escalaran su impacto en todo el ecosistema Salesforce y eleven el impacto de otros diseñadores y equipos. Elevamiento artesanal: Elevar la maestría de la organización de diseños. Mentor y entrenador de un equipo talentoso de diseñadores mientras aboga por prácticas de diseñar centradas en el usuario e inclusivas. Atraer y evaluar los mejores talentos. Lo que debe tener 10+ años de experiencia liderando una función individual como contribuyente en un equipo de diseña de producto. Portfolio excepcional que demuestra una base en la generación de conocimientos y ideas aplicadas en un entorno empresarial complejo. Familiarización con las herramientas de desarrollo y las prácticas de pensamiento: Aprender a definir ambiguidades técnicas (desarrolladores, arquitectos y plataformas). AI/LLM Fluency: Comprensión fundamental de los conceptos detrás de la IA generativa y agencial y la capacidad de aprovecharla en su trabajo diario para aumentar la eficacia y eficiencia. Elevar el nivel: una sólida trayectoria de asesoramiento y guía a diseñadores y equipos de diseño para un mayor impacto. Maestría de Influencia: Excelentes habilidades de narración de historias. Puede comandar una sala de ingenieros y ejecutivos, utilizando artefactos de diseños para construir consenso e impulsar decisiones estratégicas. Por favor envíe un currículum con vínculos a su cartera. No se considerarán las presentaciones sin carteras o muestras de trabajo. Desata tu potencial Cuando te unas a Salesforce, serás ilimitado en todas las áreas de tu vida. Nuestros beneficios y recursos le ayudarán a encontrar el mejor equilibrio y ser exactamente lo mejor posible, y acelerar tu impacto para que puedas hacer tus esfuerzos. Conozca sus derechos: la discriminación en el lugar de trabajo es ilegal. Cualquier empleado o empleado potencial se evaluará sobre la base del mérito, competencia y calificaciónsin importar raza, religión, color, origen nacional, sexo, orientación sexual, expresión o identidad de género, estatus transgénero, edad, discapacidad, estado civil o matrimonial, punto de vista político u otras clasificaciones protegidas por la ley. Esta política se aplica a los empleados actuales y futuros, sin importar dónde estén en su viaje laboral Salesforce. También se aplica al reclutamiento, contratación, asignación de empleo, compensación, promoción, beneficios, capacitación, evaluación del rendimiento laboral, disciplina, despido y todo lo intermedio.