Hy-Vee, Inc.
Job Title
Bakery Cake Designer
Department Bakery
Job Overview This role is responsible for decorating bakery items and providing courteous, friendly customer service both in person and over the telephone. The employee will partner with customers to fulfill orders, maintain department standards, and support a positive company image.
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
Smiles and greets customers in a friendly manner, treating them as the most important people in the store.
Makes an effort to learn customers’ names and addresses them by name whenever possible.
Assists customers by escorting them to products, securing items that are out of reach, and loading or unloading heavy items.
Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking product orders.
Takes customer orders at the bakery counter.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Checks orders for the day and establishes a production schedule.
Decorates bakery items in a timely manner and keeps current on new designs and trends.
Ensures department standards are met and checks cake orders for details daily.
Orders supplies for the decorating area and verifies receipts.
Delivers products and sets up wedding cakes on site outside the store.
Communicates daily with the bakery manager regarding displays, weekly ads and special needs.
Develops bakery orders for bakers on a daily basis and tracks daily retail production.
Operates as a lead worker, instructing and reviewing work of part‑time or other employees.
Participates in employee cross‑training.
Understands and practices proper sanitation procedures, keeping the work area clean and neat.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Wraps all product as necessary.
Assists in other areas of the store as needed.
Performs other job‑related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Ability to solve practical problems with limited standardization and interpret instructions.
Proficiency in arithmetic calculations involving fractions, decimals, and percentages.
Capability to file, post, mail materials, copy data, and interview to obtain basic information.
Education and Experience High school diploma or equivalent and up to six months of similar or related work experience.
Physical Requirements
Must be physically able to exert up to 100 pounds of force for shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly.
Visual requirements include vision from less than 20 inches and more than 20 feet, with or without correction, color vision, depth perception, and field of vision.
Must perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions Activities are conducted in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals, fumes, and temperature extremes.
Equipment Used Standard bakery tools including mixers, ovens, turntables, tips, bas, airbrush, telephone, copy cake machine, and intercom system.
Contact Daily contact with the general public taking orders and weekly contact with suppliers/vendors.
Compensation The anticipated hourly starting wage is $16.00 to $20.00 depending on experience.
Benefits Refer to the company's benefit resources for additional information.
Disclaimer Employment is contingent upon the successful completion of a pre‑employment drug screen.
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Department Bakery
Job Overview This role is responsible for decorating bakery items and providing courteous, friendly customer service both in person and over the telephone. The employee will partner with customers to fulfill orders, maintain department standards, and support a positive company image.
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
Smiles and greets customers in a friendly manner, treating them as the most important people in the store.
Makes an effort to learn customers’ names and addresses them by name whenever possible.
Assists customers by escorting them to products, securing items that are out of reach, and loading or unloading heavy items.
Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking product orders.
Takes customer orders at the bakery counter.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Checks orders for the day and establishes a production schedule.
Decorates bakery items in a timely manner and keeps current on new designs and trends.
Ensures department standards are met and checks cake orders for details daily.
Orders supplies for the decorating area and verifies receipts.
Delivers products and sets up wedding cakes on site outside the store.
Communicates daily with the bakery manager regarding displays, weekly ads and special needs.
Develops bakery orders for bakers on a daily basis and tracks daily retail production.
Operates as a lead worker, instructing and reviewing work of part‑time or other employees.
Participates in employee cross‑training.
Understands and practices proper sanitation procedures, keeping the work area clean and neat.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Wraps all product as necessary.
Assists in other areas of the store as needed.
Performs other job‑related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Ability to solve practical problems with limited standardization and interpret instructions.
Proficiency in arithmetic calculations involving fractions, decimals, and percentages.
Capability to file, post, mail materials, copy data, and interview to obtain basic information.
Education and Experience High school diploma or equivalent and up to six months of similar or related work experience.
Physical Requirements
Must be physically able to exert up to 100 pounds of force for shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly.
Visual requirements include vision from less than 20 inches and more than 20 feet, with or without correction, color vision, depth perception, and field of vision.
Must perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions Activities are conducted in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals, fumes, and temperature extremes.
Equipment Used Standard bakery tools including mixers, ovens, turntables, tips, bas, airbrush, telephone, copy cake machine, and intercom system.
Contact Daily contact with the general public taking orders and weekly contact with suppliers/vendors.
Compensation The anticipated hourly starting wage is $16.00 to $20.00 depending on experience.
Benefits Refer to the company's benefit resources for additional information.
Disclaimer Employment is contingent upon the successful completion of a pre‑employment drug screen.
#J-18808-Ljbffr