enableIT
We’re looking for an experienced AV Ops Consultant to support high-end conference rooms, meeting spaces, and a new office buildout. This contract role is 5x/week onsite in NYC and focuses heavily on supporting AV systems, troubleshooting live issues, and ensuring flawless meeting and event execution. You’ll work closely with internal IT, facilities, and engineering teams, while supporting VIP and executive users in a fast-paced environment.
Responsibilities:
- Provide hands-on support, troubleshooting, and maintenance for AV systems
- Support daily operations in conference rooms and event spaces
- Operate and manage AV for live and hybrid events (town halls, webinars, trainings)
- Monitor backend AV infrastructure and perform morning readiness checks
- Collaborate with engineering, facilities, and IT for upgrades and room standards
- Document procedures, maintain asset tracking, create user guides
Required Skills:
- 3+ years of AV + conferencing technology support
- Strong experience with WebEx, Zoom, Microsoft Teams, Google Meet
- Room systems: Cisco Telepresence, Cisco Room Series, DTEN
- AV: Crestron, QSC, Lightware, Shure
- Knowledge of IP-based AV, video-over-IP, audio networking
- VIP and C-level support experience
- Strong communication and composure under pressure
Preferred Skills:
- Familiarity with Cisco voice/video infrastructure
- Dante L1/L2, Q-SYS L1/L2, CTS certifications
Work Setup:
- Contract role
- 5x/week onsite in NYC
- Occasional evening/weekend support during changes
Benefits (W2):
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.