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Edward Jones

Senior Change & Communication Strategist Job at Edward Jones in St Louis

Edward Jones, St Louis, MO, US

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You could say we're at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 03-Dec-2025. The posting may close early due to the volume of applicants.

Do you have experience leading change or enablement efforts, influencing others, and driving results for the benefit of your colleagues? Are you well-versed in financial services overall and have knowledge of common financial products and services, including investment advisory solutions? If so, this might be the opportunity for you!

Field Change & Communications is looking for a senior change management and communications strategist that excels in not only strategic thought and matrix team leadership but is also willing to dig in and execute deliverables from end to end.

What You'll Do:

  • Use strategic consultation skills to advise and influence strategic decisions

  • Deeply understand our practice teams and the role they play in serving the firm's clients

  • Design and deliver field change and communication strategies that drive business outcomes

  • Translate complex strategies into engaging, human-centered narratives and plans.

  • Lead a matrix team across firm capabilities (Practice Management, Field Learning, Market Management, etc.) to deliver end-to-end activation strategies for complex strategic initiatives aligned to the firm's highest priorities.

  • Demonstrate strong flexibility, execution, and consultation skills to anticipate and respond to shifts in strategy as warranted, leveraging data and stakeholder input to adjust the execution plan when necessary.

  • Partner with business leaders to track and report progress towards sustainable outcomes.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .

Hiring Minimum: $99200

Hiring Maximum: $168900

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Skills/Requirements

  • A bachelor's degree or relevant experience.

  • 10+ years of relevant experience in Change Management, Communications or Sales Enablement

  • Knowledge of common change management approach and processes

  • Demonstrated success navigating complex, dynamic environments and ability to manage conflicting priorities

  • Experience translating stakeholder needs into strategies and deliverables

  • Advanced writing, storytelling and planning skills

  • Prosci or equivalent certification is required within 1 year.

Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Current home-based associates please note: Even as a hybrid posted role you are eligible to apply and, if selected, may retain your home-based status. However future business or regulatory needs may require on-site work and some roles may carry a preference for hybrid presence.

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

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About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT) .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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