CMS Platform Publishing / Web & Digital Content Operations Manager

Duration: 12 months contract Hybrid Job Description: We are seeking a hands-on CMS Platform Publishing / Web & Digital Content Operations Manager to support and operate a large internal marketing platform used by thousands of global stakeholders. This role is a hybrid of CMS publishing, web operations, agency coordination, and technical workstream management. The ideal candidate is highly organized, fast-moving, and comfortable working across content, design, engineering, and analytics in a high-volume, fast-paced environment. Responsibilities: Manage day-to-day operations of a large internal CMS platform with 300+ pages Perform hands-on content publishing, updates, and homepage refreshes Manage page templates, metadata, image optimization, versioning, and publishing workflows Track, prioritize, and manage bugs and feature requests Coordinate delivery with external development and design agencies Test and validate bug fixes, enhancements, and new feature releases Partner with analytics to ensure tags are firing correctly and data is accurate Support stakeholders across marketing, brand, comms, PR, and events teams Manage content lifecycle, including archiving and knowledge management Ensure platform stability, performance, and usability Balance urgent publishing requests with long-term platform optimization Must-Have Skills: 7+ years of experience in CMS operations, web production, digital content operations, or web program management Hands-on experience working directly inside a CMS Strong experience with: Page templates Metadata Image optimization Versioning Publishing workflows Proven ability to manage: Bug tracking Feature launches QA and release validation Experience working with engineering and design teams Strong organizational skills with the ability to context-switch and reprioritize quickly Comfortable working in fast-paced, ambiguous environments Ability to work independently with minimal supervision Desired: Experience working in Big Tech or enterprise-scale digital platforms Background in advertising agencies, news publishing, or large content platforms Knowledge management or content governance experience Familiarity with web analytics and tag management Experience supporting AI-ready content systems and structured content environments Experience working in matrixed global organizations Education: Bachelor’s degree. About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.