Logo
Patrique Mercier Recruitment

NEW German Speaking CS role for Online Media industry in Sofia Bulgaria

Patrique Mercier Recruitment, Portland, Oregon, United States, 97201

Save Job

German Speaking Customer Service Role In The Online Media Industry

Exciting New Opportunity: German Speaking Customer Service Role in the Online Media Industry! Patrique Mercier Recruitment ES is thrilled to introduce a new German Speaking Customer Service role in the vibrant city of Sofia, Bulgaria. This is an excellent opportunity to work within the dynamic online media industry, providing exceptional support to clients and ensuring their needs are met effectively. As a Customer Service representative, you will be the first point of contact for clients, assisting them with inquiries, resolving issues, and ensuring a seamless experience. Your expertise in the German language and understanding of digital media will play a crucial role in delivering outstanding customer satisfaction. If you are passionate about media and enjoy helping others, we want to hear from you! Your Responsibilities

Provide high-quality customer support to German-speaking clients via various communication channels. Assist clients with their inquiries related to online media services and products. Resolve issues in a timely and efficient manner, ensuring client satisfaction. Collaborate with other departments to address customer needs and improve service delivery. Maintain accurate records of customer interactions and feedback. Stay updated on industry developments to provide knowledgeable support.