Information Architecture/UX Writer Job at US Tech Solutions in New York

Location: 100% Remote

Duration: 6 months

Job Description:

• You will serve as the primary UX Writer & Content Designer responsible for crafting user-facing language, defining information architecture, and developing scalable content frameworks for two internal web-based tools that guide product teams through compliance workflows. These tools act as “front doors” into complex regulatory journeys for audiences including engineers, legal partners, and product leaders.

• This is a high-craft, self-led role where you will own writing and content strategy end-to-end while partnering closely with a dedicated visual designer. Because there is no second writer on this team, strong autonomy, clarity, and execution speed are expected

Responsibilities:

• Create clear, concise, user-centered content for internal tools, dashboards, and front-door experiences.

• Define and optimize information architecture, terminology systems, and scalable content frameworks across complex internal surfaces.

• Translate highly technical or regulatory concepts into accessible language for varied internal audiences.

• Partner daily with a UX Designer and Visual Designer; collaborate with Engineering, Research, and cross‑functional privacy and legal teams.

• Contribute to content strategy decisions, including content models, structure, messaging frameworks, and documentation.

• Work independently with minimal day-to-day oversight, maintaining accountability for deliverables and timelines.

• Participate in weekly design critiques, planning sessions, and team alignment meetings.

Experience:

• 4+ years experience in UX writing, content design, technical writing, or similar roles.

• Demonstrated mastery in UX writing craft, content design, plain language, and microcopy for technical products.

• Strong skills in information architecture and designing content systems for complex workflows.

• Ability to quickly absorb technical, regulatory, or privacy-related concepts and produce user-friendly messaging.

• Proven experience partnering with designers and engineers on end-to-end product development.

• Experience in highly regulated industries (financial services, healthcare, privacy/safety, etc.) is strongly preferred.

• Comfort operating autonomously in a fast‑paced environment with minimal oversight.

• Familiarity with design systems or design languages (e.g., GM3) is a plus

• Experience working with legal stakeholders is a strong advantage

Skills:

• Figma

• UX writing, content strategy, or content design

Education:

• Technical Degree or equivalent practical experience.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.