Library Systems & Services, LLC is hiring: Library Associate 2 - Simi Valley Lib

Library Associate 2 - Simi Valley Library

Job Summary: The Library Associate 2 is an entry‑level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library, primarily at the circulation desk. They provide customer service to library patrons.

Primary Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts.
• Assists patrons with locating materials or at the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.).
• Checks in and processes library materials as necessary.
• Accepts and processes fines, fees, or other payments.
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

Requirements

• H.S. Diploma or GED required.
• Two years library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a regular schedule that may include a combination of days, evenings, and weekends.
• Excellent customer service skills.
• Knowledge of Microsoft Office Suite.
• Good communication skills, both written and verbal.
• English/Spanish speaking is a plus.
• Regular, reliable attendance required.

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds (heavy boxes, books, and equipment); work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays).
• Tuition Assistance.
• Retirement Plan (401k, IRA).
• Life Insurance (Basic, Voluntary & AD&D).
• Short Term & Long Term Disability.
• Training & Development.
• Wellness Resources.

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and do not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.