Rumble Boxing San Ramon is hiring: Sales Lead Fitness Studio in San Ramon

Benefits

• Sale Commission
• Employee discounts
• Flexible schedule
• Location: San Ramon, CA
• Job Type: Full-time (30+ hours/week)
• Schedule: Must be available mornings, evenings, weekends, and holidays
• Compensation: Hourly + commission + monthly bonuses
• Experience Required: 3+ years boutique fitness sales experience (premium recurring memberships + class packages)

ABOUT THE ROLE

We’re seeking a driven, polished, and results-oriented Sales Lead to drive new membership growth, manage the sales pipeline, support daily operations, and elevate the member experience. The ideal candidate excels at converting leads into long-term recurring members and thrives in a high-energy boutique fitness environment.

KEY RESPONSIBILITIES

• Execute full sales cycle: lead generation, outreach, tours, follow-up, and closing
• Drive sales for recurring monthly memberships and class packages
• Achieve daily, weekly, and monthly membership and revenue targets
• Maintain consistent follow-up across calls, texts, emails, and in-person interactions
• Book prospects into intro classes and deliver strong first-visit experiences
• Manage upgrades, freezes, cancellations, and retention strategies
• Support sales campaigns and create text/email scripting
• Track KPIs and report trends to studio leadership
• Maintain complete knowledge of all offerings, pricing, and promotions
• Coach Sales Associates to improve performance and reach KPIs
• Deliver excellent customer service for all members and prospects
• Support instructors during class times for smooth operations
• Resolve escalated customer issues professionally
• Participate in weekly team/corporate calls and execute action items
• Assist with opening/closing and daily operational flow
• Maintain cleanliness, organization, and brand standards
• Use ClubReady (or similar CRM) to manage leads and revenue data
• Assist with newsletters and studio communications
• Uphold all policies, procedures, and operational standards
• Execute grassroots marketing and attend community events
• Build relationships with local businesses and partners
• Support in-studio promotions and member engagement initiatives
• Collaborate with ownership/corporate on marketing campaigns

QUALIFICATIONS

• Minimum 3 years of boutique fitness sales experience required, including selling premium recurring memberships and class packages.
• Proven ability to exceed membership sales goals.
• Strong communication skills (phone, text, email, in-person).
• Highly organized with strong follow-through.
• CRM experience required.
• Professional, reliable, solutions-focused.
• Must be available mornings (including early mornings), evenings, weekends, holidays.

PHYSICAL REQUIREMENTS

• Ability to stand/sit for extended periods.
• Ability to bend, lift up to 30 lbs, and move throughout the studio.
• Ability to communicate clearly in person and via phone.

BENEFITS

• Complimentary Rumble Boxing San Ramon membership
• Retail and workshop discounts
• Flexible scheduling
• Commission + monthly performance bonuses
• Opportunities for growth and advancement