Logo
TEKsystems

Content Strategist

TEKsystems, Hanover, Maryland, United States, 21098

Save Job

TEKsystems Global Services has a remote opportunity for a UX Content Strategist. As a UX Content Strategist you'll play a critical role in helping design experiences that directly impact our associates and clients. Our UX Content Strategists approach content from a holistic view of the digital experience and they work in partnership with every UX discipline.

Core Skills & Experience

Strong UX writing and content strategy experience, particularly in financial services

A user‑centered mindset with the ability to translate complex concepts into clear, accessible language

Experience collaborating closely with design, product, and compliance teams

Familiarity with design systems and content governance practices

Excellent attention to detail and consistency across digital experiences

Comfort working in agile environments and contributing to iterative design processes

About You

You have a passion for creating engaging digital experiences and thrive on translating complex topics into language that resonates with users.

You have superior writing skills and approach content strategy with a focus on user needs.

You're familiar with Agile and have experience working as part of a specialized UX team, embedded on a digital product management team.

You're comfortable with ambiguity and handling multiple projects at once.

You understand user‑centered design process (personas, task analysis, task flows, journey mapping, content audits, content strategies, user testing and accessibility).

You know the difference between content strategy and UX writing, and you do both well.

What You’ll Do, Day‑to‑Day

Work with UX Strategists, Researchers, Designers and Accessibility Specialists to deeply understand our users’ needs and turn those insights into experiences that make an emotional connection.

Write clear, user‑centric content for UI screens, microcopy, knowledge base articles, service and support tools and other needs determined by the product team.

Make recommendations based on research and user testing that help deliver the best possible experience.

Ensure content is consistent across products and channels, is relevant to the user and aligns to business objectives and our brand voice and tone.

Build relationships with your product teams, UX team members, legal, compliance and other key stakeholders to gain consensus and influence content decisions that impact the user experience.

Ensure content aligns to overall strategy for the product and meets accessibility, legal and regulatory needs.

Audit content and create and manage a content inventory and change history.

Present your strategies to peers, enterprise leaders and cross‑functional teams.

Additional Skills & Qualifications

Bachelor’s degree in Communication, Advertising, Journalism, Marketing, English or related field.

8‑10 years of experience writing digital content with a focus on UX content strategy.

Strong editing and proofreading skills.

Proven track record in designing and leading UI content strategy from discovery to delivery.

Deep familiarity with user‑centered design principles.

Demonstrated flexibility and willingness to explore different paths to achieve an outcome and adjust quickly to new circumstances.

Experience using content management systems.

Experience with information architecture and interaction design experience.

Proficient in Microsoft Word, comfort with Excel, PowerPoint, Jira and design collaboration tools.

Financial services experience.

Minimum of 2‑3 work samples or a link to your portfolio or professional website.

Job Type & Location

Contract position based out of Remote, OR.

Pay and Benefits The pay range for this position is $60.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Dec 12, 2025.

Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

#J-18808-Ljbffr