Logo
United IT Solutions

Communications Specialist 2

United IT Solutions, Redmond, Washington, United States, 98052

Save Job

Job Description:

We are seeking a highly motivated and detail-oriented individual to join our team as a Communications Specialist. In this role, you will work closely with the Real Estate and Workplace Leader to improve operational efficiency through process documentation, creating impactful communications, and collaborating to craft customer-focused and leadership-aligned materials. The ideal candidate is an exceptional communicator with strong analytical, organizational, and customer service skills, capable of delivering high-quality outputs while adapting to evolving priorities and team needs.

Job Responsibilities

Develop and maintain processes, procedures, and templatized responses for frequently asked questions Maintain current and accurate data sets to clearly communicate project status updates Produce polished deliverables including PowerPoint decks, process flow charts, Excel spreadsheets, and email templates and responses Forecast and track trends by analyzing raw data, providing insights to drive strategic decisions Elevate the communication style of the team to craft higher-impact content, adjusting outputs based on evolving needs and feedback from leadership Respond to customer-facing emails, delivering excellent customer service and presenting complex messages in a clear, empathetic, and compelling manner Ensure timely, accurate, and creative dissemination of data and information through effective storytelling