Technical Editor, AWS Certification Job at Amazon in Baltimore

Job ID: 3121485 | Amazon Web Services, Inc. The Certification Technical Editor (CTE) edits content for global audiences across all domains in the AWS certification product portfolio. This portfolio currently includes 12 certification exams that are administered to more than 550K global customers annually. The CTE can accurately and independently edit content for all levels of certification exams, from entry-level foundational exams to highly specialized and technical professional and specialty exams. The CTE performs all levels of editing—including copyediting and proofreading, fact checking, substantive content editing, and high-level developmental editing—for a variety of content such as exam questions, exam content guides, instructional presentations, blog posts, and process documents. By maintaining clear, concise content that adheres to global English and psychometric standards, the CTE ensures that AWS certification exams accurately measure candidate knowledge. The role is critical to maintaining certification value and fairness by eliminating language barriers and testing artifacts that could impede accurate assessment. The CTE is skilled at editing content to meet global English standards so that exam content can be translated accurately into more than ten languages. The CTE remains vigilant for noninclusive, offensive, and regionally specific language at all times, ensuring that exam content is clear, inclusive, and fair for a diverse global audience. The CTE also guards AWS brand integrity, ensuring that AWS services and technologies are described accurately, consistently, and correctly in all exam‑related content. Knowledgeable about assessment industry best practices, the CTE applies them to successfully manage the editorial process for all stages of an exam’s lifecycle. This lifecycle includes Job Task Analysis (JTA) surveys, JTA reports, exam blueprints, exam guides, practice exams, unscored high‑stakes exam content, and scored high‑stakes exam content—each requiring consideration of psychometric principles and statistics. The CTE applies strong professional judgment to incorporate guidelines from numerous style guides and navigates competing or overlapping guidance to meet the needs of customers. The CTE implements process changes to adapt to new conditions and incorporates new technology to increase editorial output and improve content quality without compromising the legal defensibility of the exam development process. Versatile and independent, the CTE solves both detailed issues and long‑term content development strategy. Leveraging experience, existing style guides, and internal resources, the CTE designs editorial approaches for new products and features with limited guidance while developing editorial standards that improve content. The CTE coordinates and drives detailed discussions and gains high‑level alignment across teams for workflow revisions and changes to live exam content. The CTE is at the forefront of incorporating responsible and effective AI/ML automations into existing and new processes to drive process and quality improvements. Key Responsibilities Perform copyediting, proofreading, fact checking, substantive content editing, and high‑level developmental editing for exam questions, content guides, instructional presentations, blog posts, and process documents. Maintain content that meets global English and psychometric standards and supports accurate translation into more than ten languages. Detect and eliminate noninclusive, offensive, and regionally specific language, ensuring fair and inclusive content for a diverse global audience. Guard AWS brand integrity by accurately describing AWS services and technologies in all exam‑related content. Apply assessment best practices and psychometric principles to manage the editorial process across all stages of an exam’s lifecycle. Navigate style guide guidelines, resolve conflicts, and incorporate new technology to enhance editorial output and quality. Develop editorial standards and approaches for new products and features, and promote alignment across teams for workflow revisions. Advocate responsible and effective AI/ML automation to improve editorial processes. Basic Qualifications Experience communicating technical details verbally and in writing. Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks. Bachelor’s degree in Computer Science, English, Technical Writing, or a related field. 3+ years of designing and producing content for a technical audience such as Software Engineers, System Administrators, or IT professionals. Preferred Qualifications Experience with AWS or cloud technologies. Experience with AI/ML technologies. Background in educational assessment or exam development. Familiarity with psychometric statistics and item analysis. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $64,400/year in our lowest geographic market up to $137,700/year in our highest geographic market. Equity, sign‑on payments, and other forms of compensation may also be part of the total compensation package. Applicants should apply via our internal or external career site. #J-18808-Ljbffr