Thecentermemphis
Strategic Communications Analytics (Memphis, TN)
Thecentermemphis, Memphis, Tennessee, us, 37544
Job Description
We’re seeking a
strategic, data-driven communications analyst
to lead the measurement, analysis, and reporting of public relations performance across earned media, social platforms, and content channels. This role demands
deep expertise in media measurement, PR analytics, and executive-level communication .
You’ll zoom in on granular data while maintaining a clear view of the broader strategic picture—translating insights into actionable recommendations that influence communications strategy. The ideal candidate thrives in a fast-paced, mission-driven environment and can deliver
high-impact reports at a moment’s notice .
Your work will help advance the mission of
St. Jude: Finding cures. Saving children.®
Key Responsibilities
Track and analyze metrics across earned media, social media, and content platforms.
Develop and maintain dashboards at regular intervals (daily, weekly, monthly, quarterly, annually) and create special initiative/campaign reports (e.g., FedEx St. Jude Championship, St. Jude Thanks and Giving®, Hoops for St. Jude®).
Benchmark PR performance against competitors, industry standards, and historical data.
Collaborate with Reputation Management, Paid Media, and Marketing Measurement teams to integrate PR metrics into cross-functional dashboards.
Manage and optimize reporting tools and vendor relationships.
Use measurement platforms (e.g., Meltwater, Muck Rack, Full Intel, Sprinklr) to monitor and pull media coverage, including impressions, sentiment, AVE, and more.
Translate complex data into clear, actionable insights for team members and executive audiences.
Influence content and communications strategy through data-driven recommendations.
Share media on-call responsibilities with the broader PR team.
Deliver executive-level summaries and presentations with clarity, precision, and strategic relevance.
Influence strategic planning and connect dots across communications initiatives by identifying patterns, gaps, and opportunities in data that inform integrated storytelling and audience engagement.
Partner with Communications and Marketing teams to provide analytical support for special projects, including message testing, audience segmentation, and campaign retrospectives.
Contribute to additional strategic communications initiatives and team priorities as needed, bringing analytical rigor and a collaborative mindset to support evolving business needs.
Qualifications
Bachelor’s degree in communications, Journalism, Public Relations, Marketing, or related field.
6+ years of experience in public relations, communications, or social media with a strong emphasis on analytics and reporting.
Proven experience with integrated communication planning and performance measurement.
Exceptional writing and presentation skills, including the ability to craft executive-level reports and insights.
Strong interpersonal skills with the ability to engage, influence, and collaborate across teams.
Demonstrated strategic thinking and ability to make data-informed recommendations.
Proficiency in media monitoring and analytics platforms (e.g., Cision, Muck Rack, Meltwater, Full Intel, Google Analytics, Sprinklr).
Experience with data visualization tools and a deep interest in industry trends.
Ideal Attributes
Naturally curious and detail-oriented, with a passion for uncovering and communicating insights.
Able to work independently and respond with urgency to evolving priorities.
Comfortable navigating ambiguity and translating data into strategic action.
A proactive communicator who thrives in a fast-paced, collaborative environment.
This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule.
Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
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strategic, data-driven communications analyst
to lead the measurement, analysis, and reporting of public relations performance across earned media, social platforms, and content channels. This role demands
deep expertise in media measurement, PR analytics, and executive-level communication .
You’ll zoom in on granular data while maintaining a clear view of the broader strategic picture—translating insights into actionable recommendations that influence communications strategy. The ideal candidate thrives in a fast-paced, mission-driven environment and can deliver
high-impact reports at a moment’s notice .
Your work will help advance the mission of
St. Jude: Finding cures. Saving children.®
Key Responsibilities
Track and analyze metrics across earned media, social media, and content platforms.
Develop and maintain dashboards at regular intervals (daily, weekly, monthly, quarterly, annually) and create special initiative/campaign reports (e.g., FedEx St. Jude Championship, St. Jude Thanks and Giving®, Hoops for St. Jude®).
Benchmark PR performance against competitors, industry standards, and historical data.
Collaborate with Reputation Management, Paid Media, and Marketing Measurement teams to integrate PR metrics into cross-functional dashboards.
Manage and optimize reporting tools and vendor relationships.
Use measurement platforms (e.g., Meltwater, Muck Rack, Full Intel, Sprinklr) to monitor and pull media coverage, including impressions, sentiment, AVE, and more.
Translate complex data into clear, actionable insights for team members and executive audiences.
Influence content and communications strategy through data-driven recommendations.
Share media on-call responsibilities with the broader PR team.
Deliver executive-level summaries and presentations with clarity, precision, and strategic relevance.
Influence strategic planning and connect dots across communications initiatives by identifying patterns, gaps, and opportunities in data that inform integrated storytelling and audience engagement.
Partner with Communications and Marketing teams to provide analytical support for special projects, including message testing, audience segmentation, and campaign retrospectives.
Contribute to additional strategic communications initiatives and team priorities as needed, bringing analytical rigor and a collaborative mindset to support evolving business needs.
Qualifications
Bachelor’s degree in communications, Journalism, Public Relations, Marketing, or related field.
6+ years of experience in public relations, communications, or social media with a strong emphasis on analytics and reporting.
Proven experience with integrated communication planning and performance measurement.
Exceptional writing and presentation skills, including the ability to craft executive-level reports and insights.
Strong interpersonal skills with the ability to engage, influence, and collaborate across teams.
Demonstrated strategic thinking and ability to make data-informed recommendations.
Proficiency in media monitoring and analytics platforms (e.g., Cision, Muck Rack, Meltwater, Full Intel, Google Analytics, Sprinklr).
Experience with data visualization tools and a deep interest in industry trends.
Ideal Attributes
Naturally curious and detail-oriented, with a passion for uncovering and communicating insights.
Able to work independently and respond with urgency to evolving priorities.
Comfortable navigating ambiguity and translating data into strategic action.
A proactive communicator who thrives in a fast-paced, collaborative environment.
This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule.
Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
#J-18808-Ljbffr