Kforce Inc
Base pay range
$44.00/hr - $54.00/hr
Responsibilities
Audit, categorize, and structure existing technical documentation and resources within the AI Hub
Develop and maintain a logical, user-friendly information architecture
Utilize tagging, links, and other macros to help users navigate through content
Standardize best practices for tagging, naming conventions, formatting, and content lifecycle management
Work closely with AI Hub stakeholders, engineers, and product managers to gather information and validate content
Facilitate content review cycles and incorporate feedback from technical and non-technical users
Provide frameworks, templates, checklists, style guides, and best practices for contributors
Provide hands‑on support for contributors
Edit contributor content for clarity, formatting, professionalism, and audience. Ensure content adheres to standards
Write, edit, and update technical guides, FAQs, onboarding materials, and best practices for AI tools and workflows
Translate complex technical concepts into clear, concise, and engaging content for internal audiences
Ensure consistency, clarity, and accuracy across AI‑related content areas
Improve the structure, discoverability, and readability of high‑impact content used across engineering, design, and product teams
Manage version control and updates for evolving AI tools and documentation
Ensure all content meets internal standards for quality, consistency, and accessibility
Recommend and implement improvements to content workflows, templates, and publishing processes
Identify gaps in documentation and propose solutions to address them
Utilize Confluence automations and AI to streamline the contribution and review process
Define and continuously refine content governance, workflows, approval processes, and contributor enablement
Requirements
5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects
Must be proficient in Confluence, including automations and AI features
Experience building or maintaining centralized knowledge systems in technical environments
Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance)
Strong attention to detail, editorial judgment, and ability to simplify complex information
Excellent communication and collaboration skills
Ability to collaborate with technical and non‑technical stakeholders
Experience with Confluence/Atlassian
Tech background, strong familiarity with technical terminology
Process/Coaching experience
Ability to partner with engineering, product, and design teams to translate technical concepts into clear, structured documentation
Experience defining content standards and governance models
Experience with AI/ML concepts or tools is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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