Join to apply for the Senior Staff Experience Designer role at PayPal
PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two‑sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments—whether online, in person, or via our proprietary payment solutions.
We offer customers flexibility to use their accounts to purchase, receive payments, and transfer or withdraw funds. Our products—including PayPal, Venmo, and Xoom—enable safer and simpler money transfers for friends, family, merchants, and cross‑border shopping.
Our core values—Inclusion, Innovation, Collaboration, and Wellness—guide how we conduct business every day. These values ensure a united global team focused on customers while caring for ourselves and our communities.
Job Description Summary
This role leads complex projects that enhance user experiences across multiple platforms. Responsibilities include collaborating with teams to implement global process improvements based on user insights, mentoring junior team members, and applying functional expertise to problem resolution and process improvement.
Essential Responsibilities
- Develop and articulate clear objectives for enhancing user and customer experiences that deliver results and meet organizational goals.
- Influence decision‑making at the senior leadership level.
- Perform highly complex digital and physical product and service work using domain knowledge and extensive business expertise.
- Develop and deliver innovative strategies that benefit customers and product users.
- Lead major business projects that impact the Experience Design job family.
- Design, evaluate, and select process, product, and service improvements based on a thorough understanding of user needs and industry trends.
- Mentor and guide junior team members in user‑centered design practices.
Expected Qualifications
- 8+ years of relevant experience and a Bachelor’s degree, or any equivalent combination of education and experience.
Compensation and Benefits
PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors such as location, skills, and experience.
Salary may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. The U.S. national annual pay range for this role is $169,500 to $291,500.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
Our flexible work environment offers a hybrid model: 3 days in the office and 2 days remote, ensuring collaboration and convenience.
Our Benefits
At PayPal, we champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. Learn more at
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
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