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Harman

Manager, Ecommerce Digital Marketing

Harman, Los Angeles, California, United States, 90079

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A Career at HARMAN We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between. We work hard. We create useful, playful, beautiful things. We strive for excellence, and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies: leadership, change-orientation, collaboration, judgment and a results-driven mindset. At HARMAN, we expect brilliance. You can expect a career full of brilliant possibilities.

Position Summary This role will grow Ecommerce revenue for HARMAN's B2C business channels i.e. JBL.com, HarmanKardon.com, AKG.com, InfinitySpeakers.com, Harmanaudio.com and various marketplaces. The successful candidate will optimize all online marketing channel efforts to minimize cost and improve ROI. The Manager, Ecommerce Marketing will improve qualified traffic to the sites by applying best in class customer acquisition strategies and own customer acquisition, retention and repeat purchases on our B2C direct ecommerce channels.

Supervisory Responsibilities This position will have one direct report.

Job Responsibilities

Strategize and execute E-Commerce marketing and acquisition efforts based on our brand target audience in alignment with regional Ecommerce sales goals. Be the resident expert of Ecommerce Marketing.

Own online marketing strategies, tactical execution and analytics for all online marketing channels including but not limited to: SEM, programmatic advertising, retargeting, SEO, influencer marketing, email marketing, digital CRM which includes customer journey mapping and engagement, loyalty/retention, paid-social advertising, affiliate marketing and more.

Work cross-functionally with merchandising, operations, finance, inventory forecast team, branding & content team, social and influencer teams, digital CRM team, advertising and creative agencies to improve site conversion and sales, reduce cost, improve brand perception and maximize ROI and profitability.

Closely monitor and meticulously analyze advertising performance against traffic, continually make and implement recommendations for optimization and ongoing sales growth to both self-run advertising efforts as well as agency-run efforts.

Manage day-to-day relationship with digital marketing agencies, publishers and other technology partners to delivery on business goals.

Manage E-Commerce marketing budgets, including setting budget spend priorities and performance KPIs, as well as maintaining and reporting the same along with overall results against plan.

Collaborate with sales team to recommend promotional plans.

Plan and execute paid marketing efforts on marketplaces i.e. Ebay and other marketplaces as they are added in the future i.e. Amazon, Walmart.

Work with merchandising team to implement & monitor A/B tests on the site to improve conversions.

Stay up to date with industry best practices, up and coming marketing channels, and competitive analysis.

Basic Qualifications

Bachelor's in business administration, eCommerce, Marketing or related field

5+ years in eCommerce/digital B2C marketing, preferably in a Consumer Electronics industry

Knowledge of the digital ecosystem, online marketing tactics & how eCommerce, web, mobile, social, search and channels work together to optimize behavior and acquisition

Strong background in customer acquisition, re-engagement and retention strategies

Strong understanding of eCommerce platforms and third-party digital marketing applications

Proven success in the ability to lead, build, develop, and scale new revenue growth opportunities

Problem solver with results-driven approach and collaborative style

Excellent written and verbal communication skills, with a strong emphasis on copywriting

Experience with Amazon advertising (with AMS, AAP, AMG program)

Proficiency with Microsoft Office (Word, Excel and PowerPoint)

Strong business and financial acumen

Strong attention to detail, strong analytical abilities and project management skills

Experience working as part of a cross functional team

Deep understanding of Google Analytics, SEO experience

Eligibility Requirements

Willingness to travel 10% of the time.

Willingness to work in an office in Northridge, CA.

Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Pay Transparency $113,250 - $166,100

Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location where the position may be filled.

Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and caregiver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

HARMAN is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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