Jobs via Dice
Summary
We are seeking a proactive and systems‑minded Content Manager to oversee the creation, maintenance, and governance of content across our internal AI knowledge center. This knowledge center is a centralized resource for AI‑related tools, documentation, best practices, and learning materials, designed to empower teams across our organization. You will collaborate with subject matter experts, product managers, and engineers to ensure our content is clear, consistent, and accessible. This role bridges knowledge‑management strategy, process design, content quality assurance, and technical writing to ensure our content ecosystem is accurate, consistent, and user‑friendly. The ideal candidate enjoys collaborating with cross‑functional teams and has a keen eye for both detail and design. You will play a key role in shaping how AI knowledge is documented, distributed, and maintained, guiding contributors, and continuously improving how information is shared across our organization.
Responsibilities
Content Organization:
Audit, categorize, and structure existing technical documentation and resources within the AI Hub.
Develop and maintain a logical, user‑friendly information architecture.
Utilize tagging, links, and other macros to help users navigate through content.
Standardize best practices for tagging, naming conventions, formatting, and content lifecycle management.
Collaboration:
Work closely with AI Hub stakeholders, engineers, and product managers to gather information and validate content.
Facilitate content review cycles and incorporate feedback from technical and non‑technical users.
Provide frameworks, templates, checklists, style guides, and best practices for contributors.
Provide hands‑on support for contributors.
Content Creation and Review:
Edit contributor content for clarity, formatting, professionalism, and audience. Ensure content adheres to standards.
Write, edit, and update technical guides, FAQs, onboarding materials, and best practices for AI tools and workflows.
Translate complex technical concepts into clear, concise, and engaging content for internal audiences.
Ensure consistency, clarity, and accuracy across AI‑related content areas.
Improve the structure, discoverability, and readability of high‑impact content used across engineering, design, and product teams.
Content Management:
Manage version control and updates for evolving AI tools and documentation.
Ensure all content meets internal standards for quality, consistency, and accessibility.
Process Improvement:
Recommend and implement improvements to content workflows, templates, and publishing processes.
Identify gaps in documentation and propose solutions to address them.
Utilize Confluence automations and AI to streamline the contribution and review process.
Define and continuously refine content governance, workflows, approval processes, and contributor enablement.
Monitor content health and analytics to surface gaps, usage patterns, and improvement opportunities.
Requirements
5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects.
Must be proficient in Confluence, including automations and AI features.
Experience building or maintaining centralized knowledge systems in technical environments.
Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance).
Strong attention to detail, editorial judgment, and ability to simplify complex information.
Excellent communication and collaboration skills.
Ability to collaborate with technical and non‑technical stakeholders.
Experience with AI/ML concepts or tools is a plus.
Must‑haves
Experience with Confluence/Atlassian.
Tech background, strong familiarity with technical terminology.
Process/Coaching experience.
Ability to partner with engineering, product, and design teams to translate technical concepts into clear, structured documentation.
Experience defining content standards and governance models.
Pay Transparency The typical base pay for this role across the U.S. is:
$45.00 - $54.04/hr . Final offer amounts are determined by factors including relevant skills, education, and experience and benefits package selected. Full‑time employees are eligible to select from different benefits packages, which may include medical, dental, vision, 10 paid days off, 401(k), commuter benefits, and life & disability insurance.
Consent to Communications and Use of AI Technology By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto‑telephone dialing systems or automatic text messaging systems), pre‑recorded, AI‑assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human‑based decision‑making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying STOP to messages or contacting the provided contact information. For information about our collection, use, and disclosure of applicant’s personal information as well as applicants’ rights over their personal information, please see the applicable privacy notice.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industries Software Development
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We are seeking a proactive and systems‑minded Content Manager to oversee the creation, maintenance, and governance of content across our internal AI knowledge center. This knowledge center is a centralized resource for AI‑related tools, documentation, best practices, and learning materials, designed to empower teams across our organization. You will collaborate with subject matter experts, product managers, and engineers to ensure our content is clear, consistent, and accessible. This role bridges knowledge‑management strategy, process design, content quality assurance, and technical writing to ensure our content ecosystem is accurate, consistent, and user‑friendly. The ideal candidate enjoys collaborating with cross‑functional teams and has a keen eye for both detail and design. You will play a key role in shaping how AI knowledge is documented, distributed, and maintained, guiding contributors, and continuously improving how information is shared across our organization.
Responsibilities
Content Organization:
Audit, categorize, and structure existing technical documentation and resources within the AI Hub.
Develop and maintain a logical, user‑friendly information architecture.
Utilize tagging, links, and other macros to help users navigate through content.
Standardize best practices for tagging, naming conventions, formatting, and content lifecycle management.
Collaboration:
Work closely with AI Hub stakeholders, engineers, and product managers to gather information and validate content.
Facilitate content review cycles and incorporate feedback from technical and non‑technical users.
Provide frameworks, templates, checklists, style guides, and best practices for contributors.
Provide hands‑on support for contributors.
Content Creation and Review:
Edit contributor content for clarity, formatting, professionalism, and audience. Ensure content adheres to standards.
Write, edit, and update technical guides, FAQs, onboarding materials, and best practices for AI tools and workflows.
Translate complex technical concepts into clear, concise, and engaging content for internal audiences.
Ensure consistency, clarity, and accuracy across AI‑related content areas.
Improve the structure, discoverability, and readability of high‑impact content used across engineering, design, and product teams.
Content Management:
Manage version control and updates for evolving AI tools and documentation.
Ensure all content meets internal standards for quality, consistency, and accessibility.
Process Improvement:
Recommend and implement improvements to content workflows, templates, and publishing processes.
Identify gaps in documentation and propose solutions to address them.
Utilize Confluence automations and AI to streamline the contribution and review process.
Define and continuously refine content governance, workflows, approval processes, and contributor enablement.
Monitor content health and analytics to surface gaps, usage patterns, and improvement opportunities.
Requirements
5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects.
Must be proficient in Confluence, including automations and AI features.
Experience building or maintaining centralized knowledge systems in technical environments.
Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance).
Strong attention to detail, editorial judgment, and ability to simplify complex information.
Excellent communication and collaboration skills.
Ability to collaborate with technical and non‑technical stakeholders.
Experience with AI/ML concepts or tools is a plus.
Must‑haves
Experience with Confluence/Atlassian.
Tech background, strong familiarity with technical terminology.
Process/Coaching experience.
Ability to partner with engineering, product, and design teams to translate technical concepts into clear, structured documentation.
Experience defining content standards and governance models.
Pay Transparency The typical base pay for this role across the U.S. is:
$45.00 - $54.04/hr . Final offer amounts are determined by factors including relevant skills, education, and experience and benefits package selected. Full‑time employees are eligible to select from different benefits packages, which may include medical, dental, vision, 10 paid days off, 401(k), commuter benefits, and life & disability insurance.
Consent to Communications and Use of AI Technology By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto‑telephone dialing systems or automatic text messaging systems), pre‑recorded, AI‑assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human‑based decision‑making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying STOP to messages or contacting the provided contact information. For information about our collection, use, and disclosure of applicant’s personal information as well as applicants’ rights over their personal information, please see the applicable privacy notice.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industries Software Development
#J-18808-Ljbffr