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Hyatt Centric Santa Clara Silicon Valley

Director of Sales and Marketing

Hyatt Centric Santa Clara Silicon Valley, Santa Clara, California, us, 95053

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Position Overview We are looking for a Director of Sales and Marketing for our Hyatt Centric Santa Clara Silicon Valley property. We are looking for a seasoned Manager with Prior Hyatt brand experience.

The ideal candidate will be responsible for providing leadership and direction to the sales and marketing organizations within the company. By understanding the industry and economic trends, you will be able to accurately forecast for the teams and lead the teams' strategies for success.

Responsibilities

Develop and book future business by identifying potential leads and actively soliciting future business within specified territory. Prospect and develop new accounts. Responsible for maximizing a hotel's revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting, and leisure facilities. Market the hotel to various markets using various social platforms

Responsible for prospecting, soliciting, and booking groups which maximize revenue for the hotel.

Create new relationships with clients in the corporate, Leisure SMERF Business Travel (BT) and/or Groups

Proactively conduct outside sales calls conduct sales tours and entertain clients. Service and Prospect leads for the Hotel.

Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

Identify creative ways to increase business for the hotel and its facilities.

Develop and implement creative local marketing channels, including social media channels.

Prepare company contracts for the hotel in accordance with current business and pricing conditions. Understand the content reflected in contracts and how to negotiate terms therein.

Interact with in house guests and solicit future business or generate leads

Monitor production of all top accounts and evaluate trends within your market.

Comply with attainment of individual goals as well as team goals and budgeted metrics.

Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.

Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.

Complete RFPs for Corporates by working with the Revenue Manager and Hotel General Managers

Cold calling

Develop sales strategies to achieve business and sales goals

Provide coaching to sales managers on the company's sales strategies

Monitor industry trends and market competitors to support sales goals

Assist marketing team in developing and implementing strategic marketing campaigns

Provide forecasts to leadership for sales and marketing organizations

Identify creative ways to increase business for the hotel and its facilities.

Responsible for promoting and marketing the hotel and its facilities to conference planners, tour operators, wholesalers, and ad hoc group members. Conduct on-site assessments of the property with prospective clients.

Maintain good relationships with existing clients, generating repeat business.

Complete weekly prospective calls and demonstrate a conversion rate into actual sales bookings.

Will be responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there. Provides outstanding customer service when dealing with potential new customers or leads.

Interact with in house guests and solicit future business or generate leads

Create various marketing plans and promotions in coordination with the revenue team. As marketing manager, you will work closely with other members of the hotel management & revenue team to identify marketing priorities. Review future booking levels to plan dates for promotions to increase occupancy rates.

Prepare Daily weekly and month reports for ownership

Able to lead the sales team in the right direction, provide mentorship.

Job Requirements

Bachelor's degree or equivalent experience in relevant area

7+ years' managing teams

Excellent verbal and written communication skills

A self-starter with an outgoing personality who enjoys interacting with new and established clients.

Prior experience in hotel sales and experience of working in Branded hotels. Hyatt Experience is preferred

Must be able to Drive

Has excellent written and oral communication skills and telephone etiquette.

This person must present a professional appearance.

This person must be able to handle the stress of multiple tasks; must be able to organize and prioritize tasks in order to meet deadlines in a timely manner.

This person must be punctual and able to work flexible hours, including weekends.

Intermediate computer skills with a proficiency in Microsoft Word and Excel are required and basic knowledge of Delphi

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