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SeaWorld Parks & Entertainment

Marketing Coordinator (Part Time, Onsite) SeaWorld San Diego

SeaWorld Parks & Entertainment, San Diego, California, United States, 92189

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Marketing Coordinator (Part Time, Onsite) SeaWorld San Diego

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SeaWorld Parks & Entertainment .

What You Get To Do

Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites

Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community

Monitor, track, and report on feedback, online reviews, and comments

Build relationships with guests, annual pass holder communities, influencers and the community as a whole

Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives

Nurture a stronger sense of community and provide powerful consumer insights on our fans

Maintain active dialogue with brand advocates, prospective guests, influencers and fans

Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management

Report out on community KPIs while strategizing ways to scale our communities and connect with new guests

Continually analyze and efforts and messaging specifics to drive robust community dialogue

Keep up with current internet/ social trends, apps and technology

Help to actively uncover social media efficiencies between cross-functional teams (Corporate / Park)

What It Takes To Succeed

2 + years of experience in a guest services role (social media community management experience is a plus)

Bachelors Degree in Communications, Digital Marketing or other relevant professional experience

Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube

Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus

Strong written/verbal communication skills; able to read, write and speak English

Compensation $18 per hour

The perks of the position

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

EEO Employer SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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