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Hajoca

KOHLER Sales and Design Consultant

Hajoca, Torrance, California, United States, 90504

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Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on service, integrity, reliability, and strong relationships with teammates, customers, and suppliers.

Each location, or Profit Center (PC), operates like a small business with its own warehouse, counter, sales office, and showroom. PCs conduct business under unique trade names and offer a customized approach that honors local marketplace needs.

About the Role We are looking for a KOHLER Sales and Design Consultant at our Torrance, CA showroom location. Pay is $21 per hour.

Responsibilities

Provide expert product selection assistance and design services to showroom customers in the showroom and at customer locations.

Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals.

Sell and provide in‑store and in‑home design consultations for kitchen and bathrooms.

Articulate your showroom value proposition to engage customers, teach them, and show the value you provide.

Determine customer needs, direct them to the best products, discover potential hurdles, and keep the sale moving forward.

Build and maintain long‑term customer relationships, creating referrals and repeat business.

Develop and maintain knowledge of product lines and features.

Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

Use sales reports and forecasting tools to meet or exceed established sales targets.

Follow up on leads and generate new business.

Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects.

Process showroom sale returns and refund paperwork in accordance with company policy and procedure.

Keep showroom clean, neat, current, stocked, and safely displayed.

Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

Successfully complete required safety and compliance training programs as assigned.

Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You

2+ years of experience in plumbing design and sales.

Knowledge of products sold in the showroom preferred.

Experience working with luxury, high‑end products and customers.

Knowledgeable of kitchen and bath design trends.

Experience with architectural blueprints and a strong sense of aesthetics.

Skilled in Microsoft Office (Outlook, Word) for email communication, customer contact files, calendar appointments, and report analysis.

Demonstrated outstanding customer service and verbal/telephone communication skills.

Deep product knowledge related to kitchen/bath trends to answer customer questions and identify upsell or cross‑sell opportunities.

Ability to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

Ability to build influential relationships and trust with key vendor partners.

Ability to build positive working relationships and inspire teamwork with co‑workers.

Strong planning, organization, and multitasking skills.

Computer literacy for order processing systems.

Read, write, speak, and understand English.

Basic math skills (whole numbers, common fractions, and decimals).

The Benefits of Working with Us

Competitive starting wage and Profit‑Sharing Program that offers each team member a direct share of annual profits.

Full‑time benefits (30+ hours per week): medical, dental, vision, prescription coverage; accident and hospital indemnity; life insurance and long‑term disability; pre‑tax health and dependent care accounts; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service.

Full‑time and part‑time benefits: 401(k) with company contributions; targeted training programs; company wellness program; employee discounts; college tuition benefits.

*Benefit offerings may differ for teammates under a collective bargaining agreement or internship program.

EEOC Statement Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected categories. Hajoca provides reasonable accommodations for qualified individuals with disabilities. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening, subject to federal, state, and local laws.

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