Highgate
Join to apply for the
Marketing Manager
role at
Highgate
Highgate® Hotels is a leading real‑estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30‑year track record as an innovator in the hospitality industry, Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle and legacy hotel brands, independent hotels and resorts, and contemporary programming.
Location: Alohilani Resort Waikiki Beach. The resort blends indoor and outdoor luxury, features a 280,000‑gallon Oceanarium, future salt‑water infinity pool, and a private cabanas deck. Stepping from Waikiki Beach, the resort is named in honor of Queen Lili‘uokalani.
Overview The Marketing Manager – On‑Site & Experiential Marketing will play a pivotal role in elevating Alohilani Resort Waikiki Beach by executing impactful, on‑property marketing initiatives. This role complements the existing digital‑focused Marketing Manager by overseeing guest‑facing activations, group sales, events support, influencer relations, media engagement, and content production to enhance resort visibility, improve guest satisfaction, and directly contribute to incremental revenue.
Responsibilities
Plan, manage and promote special on‑site events to drive foot traffic, guest satisfaction, and incremental revenue.
Partner with F&B, operations and catering teams to develop a robust event calendar aligned with seasonal business goals.
Manage all aspects of event marketing including signage, collateral and multi‑channel promotion (in‑house, social, direct mail, etc.).
Collaborate with Sales and Catering teams to develop targeted marketing strategies and materials for group promotions, corporate events and weddings.
Provide tailored support for sales presentations, proposals and site inspections to increase conversion rates.
Assist in the development of packages, promotions and banquet menu updates specific to group and catering.
Vet, coordinate and manage on‑property influencer stays and activations that align with the resort’s brand values and audience.
Host and coordinate media visits, press tours and FAM trips to secure earned media coverage and positive exposure.
Track deliverables and performance from influencer and media partnerships.
Lead planning and execution of photo and video shoots on property, ensuring alignment with brand standards and storytelling goals.
Maintain an organized digital asset library for use across departments and campaigns.
Ensure regular updates of content assets to reflect seasonality, promotions and key resort features.
Work hand‑in‑hand with the E‑commerce‑focused Marketing Manager and DOSM to align messaging across all digital and physical channels.
Collaborate on campaigns that incorporate F&B, spa/wellness, sustainability and cultural programs to tell a cohesive brand story.
Support cross‑promotional opportunities with local partners and existing tenants, when relevant.
Present post‑activation/event reports highlighting results and recommendations for improvement.
Regularly analyze performance data and provide actionable insights to DOSM.
Qualifications
Minimum two years of hotel experience in a related hotel department (Marketing, Communications or related field); preferred luxury lifestyle or events experience.
Proficient in Microsoft 365/Office and marketing tools (e.g., Canva, Adobe Creative Suite, CRM platforms).
Warm, friendly demeanor with excellent verbal and written communication skills.
Effective multitasker, prioritizer and problem‑solver with strong listening skills.
High standards of personal appearance and grooming; compliance with Highgate Hotel standards.
Ability to maintain confidentiality, show initiative and cross‑train in related areas.
Perform other duties as requested by management.
Seniority level
Entry level
Employment type
Temporary
Job function
Marketing and Sales
Hospitality
#J-18808-Ljbffr
Marketing Manager
role at
Highgate
Highgate® Hotels is a leading real‑estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30‑year track record as an innovator in the hospitality industry, Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle and legacy hotel brands, independent hotels and resorts, and contemporary programming.
Location: Alohilani Resort Waikiki Beach. The resort blends indoor and outdoor luxury, features a 280,000‑gallon Oceanarium, future salt‑water infinity pool, and a private cabanas deck. Stepping from Waikiki Beach, the resort is named in honor of Queen Lili‘uokalani.
Overview The Marketing Manager – On‑Site & Experiential Marketing will play a pivotal role in elevating Alohilani Resort Waikiki Beach by executing impactful, on‑property marketing initiatives. This role complements the existing digital‑focused Marketing Manager by overseeing guest‑facing activations, group sales, events support, influencer relations, media engagement, and content production to enhance resort visibility, improve guest satisfaction, and directly contribute to incremental revenue.
Responsibilities
Plan, manage and promote special on‑site events to drive foot traffic, guest satisfaction, and incremental revenue.
Partner with F&B, operations and catering teams to develop a robust event calendar aligned with seasonal business goals.
Manage all aspects of event marketing including signage, collateral and multi‑channel promotion (in‑house, social, direct mail, etc.).
Collaborate with Sales and Catering teams to develop targeted marketing strategies and materials for group promotions, corporate events and weddings.
Provide tailored support for sales presentations, proposals and site inspections to increase conversion rates.
Assist in the development of packages, promotions and banquet menu updates specific to group and catering.
Vet, coordinate and manage on‑property influencer stays and activations that align with the resort’s brand values and audience.
Host and coordinate media visits, press tours and FAM trips to secure earned media coverage and positive exposure.
Track deliverables and performance from influencer and media partnerships.
Lead planning and execution of photo and video shoots on property, ensuring alignment with brand standards and storytelling goals.
Maintain an organized digital asset library for use across departments and campaigns.
Ensure regular updates of content assets to reflect seasonality, promotions and key resort features.
Work hand‑in‑hand with the E‑commerce‑focused Marketing Manager and DOSM to align messaging across all digital and physical channels.
Collaborate on campaigns that incorporate F&B, spa/wellness, sustainability and cultural programs to tell a cohesive brand story.
Support cross‑promotional opportunities with local partners and existing tenants, when relevant.
Present post‑activation/event reports highlighting results and recommendations for improvement.
Regularly analyze performance data and provide actionable insights to DOSM.
Qualifications
Minimum two years of hotel experience in a related hotel department (Marketing, Communications or related field); preferred luxury lifestyle or events experience.
Proficient in Microsoft 365/Office and marketing tools (e.g., Canva, Adobe Creative Suite, CRM platforms).
Warm, friendly demeanor with excellent verbal and written communication skills.
Effective multitasker, prioritizer and problem‑solver with strong listening skills.
High standards of personal appearance and grooming; compliance with Highgate Hotel standards.
Ability to maintain confidentiality, show initiative and cross‑train in related areas.
Perform other duties as requested by management.
Seniority level
Entry level
Employment type
Temporary
Job function
Marketing and Sales
Hospitality
#J-18808-Ljbffr