Amazon
Principal UX Designer, Device Software and Services
Shape the future of Amazon's device offerings by leading UX design strategy across our most complex, cross‑platform experiences. As a Principal UX Designer, you will drive design excellence for next‑generation services that power millions of Amazon devices worldwide – from Echo and Alexa to Fire TV, Kindle, and emerging connected devices.
Key Job Responsibilities
Lead design strategy for horizontally‑scaled services supporting all Amazon device product lines
Drive cross‑organisational alignment on design systems, patterns, and standards that impact millions of customers
Partner with senior leadership to map business goals to design investments and outcomes
Mentor and develop design talent across the organisation while setting the bar for design excellence
Influence technical architecture and organisational changes to enable breakthrough customer experiences
Strategic Design Leadership
Own UX vision and strategy across multiple device software services, ensuring alignment with Amazon’s brand identity and business goals
Define and evangelise design frameworks that create consistency while supporting measurable business requirements
Lead design reviews and critiques that incorporate market analysis, customer feedback, and usability findings
Cross‑Organisational Influence
Collaborate with stakeholders to translate business objectives into compelling design strategies
Drive design decisions that require coordination between multiple teams, balancing technical constraints with customer needs
Influence architecture decisions to ensure optimal user experience while meeting business requirements
Design Excellence & Innovation
Guide the end‑to‑end design process from concept to implementation across complex device software services
Establish best practices for information architecture and design specifications that scale across multiple products
Identify opportunities to simplify complex workflows while maintaining comprehensive functionality
Talent Development & Community Building
Mentor senior designers on both craft excellence and strategic thinking
Present design work to executive leadership, articulating the business value of design decisions
Foster collaboration with designers across the Devices organisation to ensure consistency in common UX patterns and systems
A day in the life: You will solve complex design challenges impacting both internal teams and end users of Amazon devices. You will partner with Engineering Directors, Product leaders, and senior engineers across Amazon’s device organisation to unify fragmented console experiences, create scalable design systems across diverse tools, and simplify complex workflows for teams managing multiple device types. Your strategic influence extends beyond individual projects as you mentor other designers and advocate for user‑centred approaches in highly technical environments.
About The Team Our Device Software and Services (DS2) team is at the forefront of innovation, developing the software and services that power a wide range of Amazon smart products and digital experiences. As part of DS2, you will join a group of customer‑obsessed innovators solving complex technical problems across web services, mobile, and embedded systems.
Basic Qualifications
12+ years of UX design experience
Experience with User Interface Design, Information Architecture, and Interaction Design
Experience leading design projects from concept to implementation
Experience collaborating with cross‑functional teams
Bachelor’s degree or equivalent experience
Preferred Qualifications
Experience designing enterprise tools or developer‑focused interfaces
Experience leading and mentoring designers
Experience working with engineering teams to implement design solutions
Experience defining design systems or pattern libraries
Experience using data and research to inform design decisions
Master’s degree in Design, Human‑Computer Interaction, or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labour across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon.com Services LLC Job ID: A3132725
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Key Job Responsibilities
Lead design strategy for horizontally‑scaled services supporting all Amazon device product lines
Drive cross‑organisational alignment on design systems, patterns, and standards that impact millions of customers
Partner with senior leadership to map business goals to design investments and outcomes
Mentor and develop design talent across the organisation while setting the bar for design excellence
Influence technical architecture and organisational changes to enable breakthrough customer experiences
Strategic Design Leadership
Own UX vision and strategy across multiple device software services, ensuring alignment with Amazon’s brand identity and business goals
Define and evangelise design frameworks that create consistency while supporting measurable business requirements
Lead design reviews and critiques that incorporate market analysis, customer feedback, and usability findings
Cross‑Organisational Influence
Collaborate with stakeholders to translate business objectives into compelling design strategies
Drive design decisions that require coordination between multiple teams, balancing technical constraints with customer needs
Influence architecture decisions to ensure optimal user experience while meeting business requirements
Design Excellence & Innovation
Guide the end‑to‑end design process from concept to implementation across complex device software services
Establish best practices for information architecture and design specifications that scale across multiple products
Identify opportunities to simplify complex workflows while maintaining comprehensive functionality
Talent Development & Community Building
Mentor senior designers on both craft excellence and strategic thinking
Present design work to executive leadership, articulating the business value of design decisions
Foster collaboration with designers across the Devices organisation to ensure consistency in common UX patterns and systems
A day in the life: You will solve complex design challenges impacting both internal teams and end users of Amazon devices. You will partner with Engineering Directors, Product leaders, and senior engineers across Amazon’s device organisation to unify fragmented console experiences, create scalable design systems across diverse tools, and simplify complex workflows for teams managing multiple device types. Your strategic influence extends beyond individual projects as you mentor other designers and advocate for user‑centred approaches in highly technical environments.
About The Team Our Device Software and Services (DS2) team is at the forefront of innovation, developing the software and services that power a wide range of Amazon smart products and digital experiences. As part of DS2, you will join a group of customer‑obsessed innovators solving complex technical problems across web services, mobile, and embedded systems.
Basic Qualifications
12+ years of UX design experience
Experience with User Interface Design, Information Architecture, and Interaction Design
Experience leading design projects from concept to implementation
Experience collaborating with cross‑functional teams
Bachelor’s degree or equivalent experience
Preferred Qualifications
Experience designing enterprise tools or developer‑focused interfaces
Experience leading and mentoring designers
Experience working with engineering teams to implement design solutions
Experience defining design systems or pattern libraries
Experience using data and research to inform design decisions
Master’s degree in Design, Human‑Computer Interaction, or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labour across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon.com Services LLC Job ID: A3132725
#J-18808-Ljbffr