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BBH North America

US RFP Team Lead and Content Manager

BBH North America, Boston, Massachusetts, us, 02298

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US RFP Team Lead and Content Manager

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Brown Brothers Harriman

At BBH, partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. With a 200‑year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Role Overview The US RFP Team Lead and Content Manager will manage the US RFP Team and lead BBH’s RFP content management across the globe. The role involves creating a rigorous content management approach and streamlining proposal automation.

Responsibilities Team Leadership

Manage the US RFP Team

Mentor and train team members on content best practice

Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content

Identify strategies to improve RFP / RFI / DDQ quality and efficiency

Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight.

RFP Content Management

Own content management at BBH, interfacing with over 200 SMEs and the RFP Team

Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content

Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end‑to‑end service capabilities

Remove duplication and redundancy across the database and ensure all content is clean and ready to use

Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging

Review analytics across content to understand content that is most frequently used and where some content could be retired

Ensure that branding, styles, spelling, grammar and tone is consistent across all content

RFP and DDQ Support

Support allocation of DDQs and RFPs across the team

Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements

Lead DDQs and RFPs for the team

Technology Platform Support

Identify new features of the proposal automation tool to be applied to BBH’s RFP and content process to enhance user experience and reduce production time

Provide training to SMEs on the use of BBH’s proposal automation tool

Support technology upgrades

Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation

Special Projects

Participate in ad‑hoc projects and other team/business initiatives such as proposal automation product upgrades and developing standard questionnaires

Knowledge, Skills & Requirements

BA Degree or Equivalent

Up to 5 years Relevant Professional Work Experience

Technical Capabilities (include Linguistic Competencies)

Highly proficient English speaker and writer

Great proofreading and copy‑editing skills

Excellent collaboration and project management skills

Ability to work on multiple projects simultaneously

Ability to communicate key information quickly and effectively at the “headline” and detail level

Detail‑oriented; comfortable following complex instructions and managing other people to deadlines

Proficient in Office suite of products

Knowledge of Qvidian or other proposal automation tools a plus but not essential

Association of Proposal Management Professionals (APMP) a plus but not essential

Salary Range $80,000 - $120,000 base salary + annual target bonus

We value diverse experiences. We encourage applicants whose career paths are non‑traditional, who bring alternative experiences, or who do not meet every qualification or skill listed in the job description to apply.

About BBH Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long‑term interests of our clients and our people. Our long‑tenured leaders are experts in their areas and are actively involved in the day‑to‑day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

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