Mongoose
About Mongoose
We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our AI‑enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus‑wide. We focus on delivering insights, relevance, empathy, scale, and trust in everything we do, transforming communication in higher ed by harnessing reputation as a mutual responsibility and fueling measurable outcomes.
Base Pay Range $144,000.00/yr – $172,000.00/yr
Location San Marino, CA
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing and Sales
Industry Higher Education
Responsibilities
Lead Product Positioning & Narrative
– Develop clear, compelling, insight‑driven positioning and messaging that articulate the problems we solve and the value we deliver across the student lifecycle.
Drive Go‑To‑Market Strategy & Execution
– Build and run end‑to‑end GTM motions for new products, features, and enhancements, partnering closely with Product, Sales, and Customer Success to ensure every launch is coordinated, impactful, and aligned with business priorities.
Lead Lifecycle & Segment Strategy
– Design and optimize full‑funnel programs that support awareness, adoption, expansion, and retention, crafting segment‑specific value propositions and lifecycle journeys that drive new business, expansions, and renewals.
Build High‑Impact Sales Enablement
– Create the messaging frameworks, competitive positioning, objection handling, pitch decks, battlecards, and training programs that empower Sales to tell a strong, consistent, value‑driven story.
Fuel Customer Adoption & Expansion
– Partner with Customer Success to deepen product understanding, drive adoption, strengthen health, and create compelling cross‑sell and up‑sell motions that unlock the full value of the platform.
Turn Insights Into Strategy
– Be the voice of the market internally, delivering structured insights on customer needs, competitive shifts, buying behavior, and market trends to inform product strategy and GTM prioritization.
Elevate Mongoose’s Category Leadership
– Shape our point of view on the future of student engagement and lead initiatives that strengthen our authority in the market.
Collaborate Across the Company
– Work hand‑in‑hand with Product, Sales, CS, Marketing, and Leadership to align across roadmap, messaging, campaigns, and field enablement.
Qualifications
A Strategic Product Marketer
– Move seamlessly between big‑picture narrative and hands‑on execution, understanding the market deeply, telling compelling stories rooted in insight, and influencing buying decisions across the entire customer lifecycle.
Customer Marketing Mindset
– Craft stories, programs, and enablement that attract new institutions and deepen engagement, expansion, and advocacy within our existing customer base.
Product Marketing Expertise
– Lead positioning, messaging, and GTM strategy in a B2B SaaS environment, transforming product capabilities into clear, compelling value propositions.
Strategic Storytelling & Narrative Craft
– Translate insights, data, and product vision into stories that land, building personas, defining buyer journeys, and articulating value in ways that drive both emotional connection and commercial outcomes.
GTM Leadership & Cross‑Functional Partnership
– Orchestrate launches, build readiness plans, equip the field to win, and ensure the market understands exactly what we’re delivering and why it matters.
Customer Marketing that Drives Adoption, Expansion & Advocacy
– Design programs that deepen engagement, showcase value, and fuel expansion, building customer voices that reinforce credibility in the market.
Sales Enablement that Moves Deals
– Build battlecards, pitch decks, competitive briefs, and messaging guides that help sales teams tell a stronger story, influencing win rates, deal velocity, and competitive positioning.
Insights‑Driven Decision Making
– Gather and synthesize insights across the market, competitors, customers, and usage patterns, using data‑informed mindset to refine positioning and guide roadmap conversations.
Builder’s Mindset & Operational Rigor
– Build, structure ambiguous gaps, and create scalable systems that elevate how product marketing shows up across the organization.
Leadership Through Influence
– Communicate trust, navigate nuance, bring people along through clarity, empathy, and conviction, influencing without authority and fostering alignment across teams.
Curiosity & Commitment to Growth
– Ask thoughtful questions, connect dots, and seek ways to elevate your impact and the function as a whole.
Benefits
Comprehensive medical, dental, and vision coverage
401(k) with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive leave policies
13 paid holidays, plus a week off between Christmas and New Year’s
Eligible for up to a 10% annual bonus based on company and individual performance
EEO Statement At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.
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Base Pay Range $144,000.00/yr – $172,000.00/yr
Location San Marino, CA
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing and Sales
Industry Higher Education
Responsibilities
Lead Product Positioning & Narrative
– Develop clear, compelling, insight‑driven positioning and messaging that articulate the problems we solve and the value we deliver across the student lifecycle.
Drive Go‑To‑Market Strategy & Execution
– Build and run end‑to‑end GTM motions for new products, features, and enhancements, partnering closely with Product, Sales, and Customer Success to ensure every launch is coordinated, impactful, and aligned with business priorities.
Lead Lifecycle & Segment Strategy
– Design and optimize full‑funnel programs that support awareness, adoption, expansion, and retention, crafting segment‑specific value propositions and lifecycle journeys that drive new business, expansions, and renewals.
Build High‑Impact Sales Enablement
– Create the messaging frameworks, competitive positioning, objection handling, pitch decks, battlecards, and training programs that empower Sales to tell a strong, consistent, value‑driven story.
Fuel Customer Adoption & Expansion
– Partner with Customer Success to deepen product understanding, drive adoption, strengthen health, and create compelling cross‑sell and up‑sell motions that unlock the full value of the platform.
Turn Insights Into Strategy
– Be the voice of the market internally, delivering structured insights on customer needs, competitive shifts, buying behavior, and market trends to inform product strategy and GTM prioritization.
Elevate Mongoose’s Category Leadership
– Shape our point of view on the future of student engagement and lead initiatives that strengthen our authority in the market.
Collaborate Across the Company
– Work hand‑in‑hand with Product, Sales, CS, Marketing, and Leadership to align across roadmap, messaging, campaigns, and field enablement.
Qualifications
A Strategic Product Marketer
– Move seamlessly between big‑picture narrative and hands‑on execution, understanding the market deeply, telling compelling stories rooted in insight, and influencing buying decisions across the entire customer lifecycle.
Customer Marketing Mindset
– Craft stories, programs, and enablement that attract new institutions and deepen engagement, expansion, and advocacy within our existing customer base.
Product Marketing Expertise
– Lead positioning, messaging, and GTM strategy in a B2B SaaS environment, transforming product capabilities into clear, compelling value propositions.
Strategic Storytelling & Narrative Craft
– Translate insights, data, and product vision into stories that land, building personas, defining buyer journeys, and articulating value in ways that drive both emotional connection and commercial outcomes.
GTM Leadership & Cross‑Functional Partnership
– Orchestrate launches, build readiness plans, equip the field to win, and ensure the market understands exactly what we’re delivering and why it matters.
Customer Marketing that Drives Adoption, Expansion & Advocacy
– Design programs that deepen engagement, showcase value, and fuel expansion, building customer voices that reinforce credibility in the market.
Sales Enablement that Moves Deals
– Build battlecards, pitch decks, competitive briefs, and messaging guides that help sales teams tell a stronger story, influencing win rates, deal velocity, and competitive positioning.
Insights‑Driven Decision Making
– Gather and synthesize insights across the market, competitors, customers, and usage patterns, using data‑informed mindset to refine positioning and guide roadmap conversations.
Builder’s Mindset & Operational Rigor
– Build, structure ambiguous gaps, and create scalable systems that elevate how product marketing shows up across the organization.
Leadership Through Influence
– Communicate trust, navigate nuance, bring people along through clarity, empathy, and conviction, influencing without authority and fostering alignment across teams.
Curiosity & Commitment to Growth
– Ask thoughtful questions, connect dots, and seek ways to elevate your impact and the function as a whole.
Benefits
Comprehensive medical, dental, and vision coverage
401(k) with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive leave policies
13 paid holidays, plus a week off between Christmas and New Year’s
Eligible for up to a 10% annual bonus based on company and individual performance
EEO Statement At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.
#J-18808-Ljbffr