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Viderity Inc.

Strategic Communication Engagement Manager

Viderity Inc., Washington, District of Columbia, us, 20022

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Location:

Remote (US-based)

Employment Type:

Full-time (1099 Consultant)

About Viderity Viderity is a HUBZone-certified and Woman‑Owned Small Business (WOSB) delivering award‑winning IT, digital, and creative solutions across federal and commercial markets. Our services span application development, creative services, cybersecurity, data analytics, strategic communications, event management, training, and program management. With over 15 years of proven success and exceptional past performance, we empower clients with innovative, measurable results.

Position Overview The Strategic Communications and Engagement Manager leads the development and execution of integrated communication strategies across email, social media, websites, and related digital engagement platforms. This individual will work closely with the Office of Head Start (OHS) Communications Team and the Project Manager to design and implement audience‑centered approaches that strengthen reach, improve engagement, and align messaging with OHS objectives. The role requires demonstrated expertise in analyzing market trends, understanding target audiences, segmenting communication strategies, and evaluating campaign performance. The position also demands strong interpersonal and diplomatic communication skills to collaborate effectively with federal partners, technical staff, and external contributors.

Key Responsibilities

Lead the planning and execution of strategic communication initiatives aligned with OHS goals.

Develop and maintain comprehensive communication plans informed by audience insights, performance metrics, and shifting program priorities.

Manage and publish approved content across digital channels, including websites, social media, and email.

Oversee high‑volume email marketing activities such as segmentation, personalization, template development, automated workflows, and performance reporting.

Use analytics tools to assess engagement, identify areas for improvement, and recommend enhancements to campaign strategies.

Collaborate closely with designers, developers, content creators, and OHS staff to ensure cohesive messaging and timely dissemination of information.

Additional Responsibilities

Support implementation of conversion rate optimization practices to improve user engagement and support the user journey from awareness to action.

Ensure all communication materials comply with OHS voice and tone, federal plain language requirements, accessibility standards, and web communication practices.

Coordinate with internal and external stakeholders to support content planning, campaign execution, and resource promotion.

Assist with development and support of social media content sets, webinars, and community engagement activities.

Contribute to risk identification, project coordination, and communication planning across teams.

Perform additional duties as assigned by leadership.

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