ECCO Select
Technical Writer
Location:
Remote Type:
Full-Time Undergoing a major PCI remediation initiative and is seeking an experienced
Technical Writer
to support standardized documentation efforts across infrastructure, networking, and compliance teams. This role is highly collaborative and will partner closely with engineers and auditors to capture technical requirements, update legacy documentation, and produce clear, audit-ready materials. Responsibilities Work directly with infrastructure and network engineering teams to gather technical requirements and translate them into clear, standardized documentation. Create high-quality diagrams, workflows, and technical visuals using
Lucid
(mandatory). Update, improve, and consolidate existing documentation within
Confluence . Produce documentation that meets PCI audit, SOX, and general GRC compliance standards. Standardize templates, documentation formats, and naming conventions for repeatable auditor reviews. Document IP addressing schemes, network flows, infrastructure components, and system interactions. Facilitate meetings, gather input from multiple technical teams, and diagram in real time during collaborative sessions. Work with auditors and cross-functional partners to ensure documentation aligns with compliance needs. Present documentation clearly over video callsscreen sharing, diagramming live, and explaining technical concepts to both engineers and auditors. Required Skills Strong technical writing and diagramming experience
(infrastructure/networking focus). Lucid
and
Confluence
proficiency
required
(not MS tools). Experience working in a
Google Workspace environment
(Gmail, Google Meet, Drive, Docs, etc.). Knowledge of
infrastructure, networking, and IP addressing ; able to understand and speak technical terminology. Experience supporting
GRC, PCI, SOX, or similar audit documentation . Strong communication, facilitation, and stakeholder-management abilities. Ability to collaborate with multiple engineering teams and gather detailed technical inputs. Preferred Hands-on documentation experience for
PCI or SOX audits . Background supporting infrastructure, networking, or security teams.
Remote Type:
Full-Time Undergoing a major PCI remediation initiative and is seeking an experienced
Technical Writer
to support standardized documentation efforts across infrastructure, networking, and compliance teams. This role is highly collaborative and will partner closely with engineers and auditors to capture technical requirements, update legacy documentation, and produce clear, audit-ready materials. Responsibilities Work directly with infrastructure and network engineering teams to gather technical requirements and translate them into clear, standardized documentation. Create high-quality diagrams, workflows, and technical visuals using
Lucid
(mandatory). Update, improve, and consolidate existing documentation within
Confluence . Produce documentation that meets PCI audit, SOX, and general GRC compliance standards. Standardize templates, documentation formats, and naming conventions for repeatable auditor reviews. Document IP addressing schemes, network flows, infrastructure components, and system interactions. Facilitate meetings, gather input from multiple technical teams, and diagram in real time during collaborative sessions. Work with auditors and cross-functional partners to ensure documentation aligns with compliance needs. Present documentation clearly over video callsscreen sharing, diagramming live, and explaining technical concepts to both engineers and auditors. Required Skills Strong technical writing and diagramming experience
(infrastructure/networking focus). Lucid
and
Confluence
proficiency
required
(not MS tools). Experience working in a
Google Workspace environment
(Gmail, Google Meet, Drive, Docs, etc.). Knowledge of
infrastructure, networking, and IP addressing ; able to understand and speak technical terminology. Experience supporting
GRC, PCI, SOX, or similar audit documentation . Strong communication, facilitation, and stakeholder-management abilities. Ability to collaborate with multiple engineering teams and gather detailed technical inputs. Preferred Hands-on documentation experience for
PCI or SOX audits . Background supporting infrastructure, networking, or security teams.