Insight Global
Please note this is a contact to HIRE that needs to be local to Raleigh, NC
Responsibilities
Understands competitor product set and strategy and how it influences customer decisions Partners with data scientist to better understand customer needs Targets the problems of the organization Identifies addressing the right problem with a thorough analysis of the brief Applies a highly skilled level of critical and design thinking Iterates and tests solution to check it solves the problem Shares and promotes learnings that drive forward the creative direction of the organization Leads and drives the UCD vision for the most complex problems Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company. Defines ser experience for the portfolio and execute strategic user research Helps to define the product strategy. Communicates and evangelizes the importance of real customer engagement within product development. Identifies gaps where data is needed and introduces new analytical tools Regularly oversees the testing of design work Presents findings of data driven analysis and testing to guide the organization
Requirements 10+ years of experience as a UX Designers with experience in a Principal level role Proven experience working with Conversational AI products Have a deep understanding of customer-centric design principles. Be able to proactively collaborate with cross-functional teams. Be capable of effectively analyzing market trends and user data. Seek feedback and continuously improve personal capabilities. Possess excellent problem-solving skills and the ability to propose innovative solutions. Have excellent communication skills and the ability to foster collaboration within teams.
Responsibilities
Understands competitor product set and strategy and how it influences customer decisions Partners with data scientist to better understand customer needs Targets the problems of the organization Identifies addressing the right problem with a thorough analysis of the brief Applies a highly skilled level of critical and design thinking Iterates and tests solution to check it solves the problem Shares and promotes learnings that drive forward the creative direction of the organization Leads and drives the UCD vision for the most complex problems Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company. Defines ser experience for the portfolio and execute strategic user research Helps to define the product strategy. Communicates and evangelizes the importance of real customer engagement within product development. Identifies gaps where data is needed and introduces new analytical tools Regularly oversees the testing of design work Presents findings of data driven analysis and testing to guide the organization
Requirements 10+ years of experience as a UX Designers with experience in a Principal level role Proven experience working with Conversational AI products Have a deep understanding of customer-centric design principles. Be able to proactively collaborate with cross-functional teams. Be capable of effectively analyzing market trends and user data. Seek feedback and continuously improve personal capabilities. Possess excellent problem-solving skills and the ability to propose innovative solutions. Have excellent communication skills and the ability to foster collaboration within teams.