Hawthorne Residential Partners is hiring: Community Manager in Weaverville

Join to apply for the Community Manager role at Hawthorne Residential Partners.

We’re looking for passionate and caring individuals ready to make a meaningful impact at our award‑winning apartment communities each day.

Job Overview

As a Community Manager, you lead the way—serving as the team’s coach, culture ambassador, and business strategist. In this role, you’ll oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. You’ll guide your team through development and daily support to ensure consistent performance, strong occupancy, and a thriving community environment.

Education, Experience, and License Qualifications

• High School or GED equivalent.
• Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
• Six months of community manager experience in multi‑family, highly preferred.
• Industry software experience: YARDI, Knock, and Microsoft, highly preferred.
• Valid Driver’s License.
• CAM, CAPS, Real Estate license, and/or Property Management License preferred.

Job Functions

Financial & Administrative Oversight

• Manage budgets, rent collection, and community financial reporting.
• Oversee move‑outs, deposit accounting, and delinquency tracking.
• Maintain accurate records using platforms like Yardi and Knock.
• Ensure compliance with company policies and legal standards.

Property Performance & Operational Excellence

• Conduct regular inspections to maintain curb appeal and quality.
• Drive leasing, renewals, and pricing strategies to meet occupancy goals.
• Partner with maintenance on work orders and preventative care.
• Oversee vendor services and ensure quality, safety, and timeliness.

Team & Community Leadership

• Build a strong, positive team culture across office and maintenance.
• Hire, train, and coach team members to meet performance goals.
• Host weekly team meetings to align on goals and celebrate wins.
• Lead with empathy while upholding accountability and standards.

Resident Experience & Engagement

• Address escalated resident concerns with professionalism and care.
• Plan and lead engaging resident events to boost satisfaction.
• Monitor and respond to online reviews to manage reputation.
• Maintain communication with leadership and ownership groups.

Leasing & Occupancy

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process.
• Identify prospect needs, showcase available homes, and invite them to join the community.
• Ensure lease applications, renewals, and related documents are completed accurately and on time.
• Meet occupancy goals through strong leasing performance and resident retention.
• Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement.
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.

What Makes Someone SOAR in This Role?

• Effective communication—ability to align team, build trust, and drive performance with vendors, prospects, clients, and other teams.
• Financial understanding—ability to interpret financial reports and make informed decisions while considering budget constraints.
• Conflict resolution—resolve residential conflicts and disputes with confidence and professionalism.
• People service & customer‑focused—daily commitment to providing excellent service embodying the Live It culture of kindness, community, and connection.
• Servant leadership—provide training and development opportunities for team members to succeed and advance.
• Positive attitude—enthusiastic, passionate, and driven in day‑to‑day operations.

Work Schedule

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. One weekday off is provided each week to maintain a 40‑hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community.

Hawthorne’s Total Rewards Package – Compensation and Benefits

Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their salary.

Professional benefits: Community Manager Today – Regional Manager Tomorrow! Our Career Path Program is offered to all employees. When you start at Hawthorne, we want to see you succeed and grow with us—our Learning and Development team is committed to your career growth.

Personal Benefits

• Free Dental Insurance
  Comprehensive and Affordable Plans for Medical and Vision Coverage
  Health and Wellness Incentives
  401(k) Retirement Match Program
  Paid time off including your birthday!
  Paid sick time off
  Pet Insurance Plans
  Paid Maternity, Paternity, and Adoption Leave Options
  Telehealth – Access to Doctors 24/7/365
  Company-Paid Life Insurance
  Retirement Planning

Hawthorne is an equal opportunity employer.