1X Technologies AS
Head of Fleet & Studio Operations
1X Technologies AS, Palo Alto, California, United States, 94306
Senior Manager / Head of Fleet & Studio Operations
Palo Alto, CA (On-site)
About 1X We build humanoid robots that work alongside people to solve labor shortages and create abundance.
The Role You own the physical execution of the entire robot fleet—internal studio and external customer sites. You run the team that keeps every robot charged, calibrated, in the right place, doing the right job, every shift, every site. When we have 100 robots or 10,000, nothing falls through the cracks on your watch.
You Will
Run a small team of fleet coordinators and dispatch leads
Own 24/7 fleet visibility, staging, scene readiness, and external dispatch
Execute the daily/weekly collection plan with zero deviation
Manage on-site and remote robot hand-offs for beta homes, B2B pilots, and commercial partners
Build dedicated ops playbooks and SLAs for high-value customers
Kill blockers in minutes, elevate in seconds
Own the tooling roadmap: internal fleet tracker → customer-facing portal
Scale the function from today’s studio to tens of thousands of deployed units
Must Have
8+ yrs running complex physical fleets (robotics studios, AV test fleets, warehouse robotics, last-mile delivery, field service ops)
Managed a team of coordinators/dispatchers through high-growth phases
Built processes and tooling that scaled 10 → 1000+ assets without breaking
Customer-facing ops experience (SLAs, dedicated account support, on-site handoffs)
Calm in chaos, obsessed with predictability
Nice-to-Have
Scaled a robotics or physical‑AI fleet from lab → customer deployments
Experience with B2B partner ops (dedicated account coordinators, check‑in/out workflows)
Ex‑Tesla, Amazon Robotics, Starship, Nuro, Serve Robotics, Cobalt, Locus Robotics ops leadership
Benefits & Compensation
Salary Range: $190,000 - $260,000 + Equity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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About 1X We build humanoid robots that work alongside people to solve labor shortages and create abundance.
The Role You own the physical execution of the entire robot fleet—internal studio and external customer sites. You run the team that keeps every robot charged, calibrated, in the right place, doing the right job, every shift, every site. When we have 100 robots or 10,000, nothing falls through the cracks on your watch.
You Will
Run a small team of fleet coordinators and dispatch leads
Own 24/7 fleet visibility, staging, scene readiness, and external dispatch
Execute the daily/weekly collection plan with zero deviation
Manage on-site and remote robot hand-offs for beta homes, B2B pilots, and commercial partners
Build dedicated ops playbooks and SLAs for high-value customers
Kill blockers in minutes, elevate in seconds
Own the tooling roadmap: internal fleet tracker → customer-facing portal
Scale the function from today’s studio to tens of thousands of deployed units
Must Have
8+ yrs running complex physical fleets (robotics studios, AV test fleets, warehouse robotics, last-mile delivery, field service ops)
Managed a team of coordinators/dispatchers through high-growth phases
Built processes and tooling that scaled 10 → 1000+ assets without breaking
Customer-facing ops experience (SLAs, dedicated account support, on-site handoffs)
Calm in chaos, obsessed with predictability
Nice-to-Have
Scaled a robotics or physical‑AI fleet from lab → customer deployments
Experience with B2B partner ops (dedicated account coordinators, check‑in/out workflows)
Ex‑Tesla, Amazon Robotics, Starship, Nuro, Serve Robotics, Cobalt, Locus Robotics ops leadership
Benefits & Compensation
Salary Range: $190,000 - $260,000 + Equity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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