Serco
Technical Writer/CM Specialist – (Middletown, RI)
Join our team supporting the MILSATCOM SubHDR IDIQ program as a
Technical Writer/CM Specialist . This position plays a critical role in ensuring accurate technical documentation and data integrity are maintained for the SUBHDR program and is the primary link between the SUBHDR program's Technical Publication Library (TPL) and the program's maintenance/repair personnel.
The role is on-site in
Middletown, RI , requiring attention to detail, strong organizational skills, and the ability to work independently at times.
Responsibilities
Generate, update, revise, and format technical documentation to maintain control and ensure only the most current versions are available to support SUBHDR maintenance and repair processes/personnel.
Update and manage SUBHDR databases to ensure accurate configuration management of the technical documents (version control, etc.) and communicate updates to on-site personnel.
Issue work packages and promptly communicate updates to on-site personnel.
Provide data entry support for SUBHDR databases and assist with operational planning for shipping, inspections, and inventory control.
Perform additional duties related to CM/logistics such as shipping, receiving, etc.
Qualifications
Ability to obtain and maintain a DoD Secret security clearance (US Citizenship required).
Bachelor's degree; or a high school diploma/GED with minimum six years of relevant experience.
Minimum of 2 years of relevant experience.
Proficiency in Microsoft Office and Adobe Acrobat Pro.
Excellent verbal and written communication skills.
Strong attention to detail.
Additional Desired Experience and Skills
Active DoD Secret security clearance.
Strong attention to detail and organizational skills.
Effective communication and collaboration in a team environment.
Knowledge of computer databases and logistics programs (e.g., COLTS and DPAS).
Company Overview Serco Inc. is the Americas division of Serco Group plc. In North America, Serco’s 9,000+ employees deliver vital services across diverse sectors including Defense, Citizen Services, and Transportation. Serco serves every branch of the U.S. military, U.S. federal agencies, the Intelligence Community, and many other government and commercial clients.
Equal Opportunity Statement Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency Salary range: The range for this position can be found at the top of the posting. Eligible employees also gain access to a wide range of benefits including health coverage, retirement plans, life and disability insurance, and time‑off programs. Program availability may vary by contract type, location, hire date, and applicable collective bargaining agreements.
Benefits Highlights
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan with employer matching
Tuition reimbursement program
Life and disability insurance
Optional coverages (pet insurance, home and auto insurance, etc.)
Birth, adoption, parental leave benefits
Employee Assistance Plan with counseling services
Seniority Level Entry level
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing; IT Services and IT Consulting
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Technical Writer/CM Specialist . This position plays a critical role in ensuring accurate technical documentation and data integrity are maintained for the SUBHDR program and is the primary link between the SUBHDR program's Technical Publication Library (TPL) and the program's maintenance/repair personnel.
The role is on-site in
Middletown, RI , requiring attention to detail, strong organizational skills, and the ability to work independently at times.
Responsibilities
Generate, update, revise, and format technical documentation to maintain control and ensure only the most current versions are available to support SUBHDR maintenance and repair processes/personnel.
Update and manage SUBHDR databases to ensure accurate configuration management of the technical documents (version control, etc.) and communicate updates to on-site personnel.
Issue work packages and promptly communicate updates to on-site personnel.
Provide data entry support for SUBHDR databases and assist with operational planning for shipping, inspections, and inventory control.
Perform additional duties related to CM/logistics such as shipping, receiving, etc.
Qualifications
Ability to obtain and maintain a DoD Secret security clearance (US Citizenship required).
Bachelor's degree; or a high school diploma/GED with minimum six years of relevant experience.
Minimum of 2 years of relevant experience.
Proficiency in Microsoft Office and Adobe Acrobat Pro.
Excellent verbal and written communication skills.
Strong attention to detail.
Additional Desired Experience and Skills
Active DoD Secret security clearance.
Strong attention to detail and organizational skills.
Effective communication and collaboration in a team environment.
Knowledge of computer databases and logistics programs (e.g., COLTS and DPAS).
Company Overview Serco Inc. is the Americas division of Serco Group plc. In North America, Serco’s 9,000+ employees deliver vital services across diverse sectors including Defense, Citizen Services, and Transportation. Serco serves every branch of the U.S. military, U.S. federal agencies, the Intelligence Community, and many other government and commercial clients.
Equal Opportunity Statement Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency Salary range: The range for this position can be found at the top of the posting. Eligible employees also gain access to a wide range of benefits including health coverage, retirement plans, life and disability insurance, and time‑off programs. Program availability may vary by contract type, location, hire date, and applicable collective bargaining agreements.
Benefits Highlights
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan with employer matching
Tuition reimbursement program
Life and disability insurance
Optional coverages (pet insurance, home and auto insurance, etc.)
Birth, adoption, parental leave benefits
Employee Assistance Plan with counseling services
Seniority Level Entry level
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing; IT Services and IT Consulting
#J-18808-Ljbffr