Jobs via Dice
Job Summary
Innova Solutions is immediately hiring a
User Experience Researcher
for a 24-month Fulltime-Contract. The position is located in San Antonio, TX.
Responsibilities
Provide research and support to the customer‑facing designs including usability testing, interviews, website and mobile app analytics and other research methods.
Act as researcher Subject Matter Expert (SME) to inform the team's user‑centered design decisions for high‑visibility on‑going projects.
Create engaging reports of research results by using and updating our research templates.
Plan research activities along an agile process to stay ahead of development work, so that engineering and development decisions are informed by the user.
Summarize research results so that the actions needed to resolve the issues or take advantage of the revealed opportunities are clear and actionable.
Understand technical tradeoffs while maintaining ‘biases’ toward the user so that iterative improvements can be made over time.
Collaborate with designers, developers, analysts, product managers and tech leads to implement solutions.
Synthesize data across different research activities to identify trends and patterns that can further reduce user pain points and optimize our work processes.
Participate in quarterly planning activities by contributing research results and patterns.
Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
Assist with user acceptance testing and share expertise with other team members to grow their understanding of the importance of end users.
Qualifications
Deep experience with user research tools like UserTesting.com.
Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
Experience working in an Agile/Scrum product development environment that is cross‑functional and highly collaborative.
Experience conducting in‑person research with users and stakeholders.
Experience identifying appropriate research methods.
Benefits Pay Range: $52.00 - $54.49 per hour.
Benefits include medical & pharmacy coverage, dental/vision insurance, 401(k), health saving account (HSA), flexible spending account (FSA), life insurance, pet insurance, short term and long term disability, accident & critical illness coverage, pre‑paid legal & ID theft protection, sick time, and other paid leaves as required by law, employee assistance program (EAP).
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by relevant statutes and regulations.
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User Experience Researcher
for a 24-month Fulltime-Contract. The position is located in San Antonio, TX.
Responsibilities
Provide research and support to the customer‑facing designs including usability testing, interviews, website and mobile app analytics and other research methods.
Act as researcher Subject Matter Expert (SME) to inform the team's user‑centered design decisions for high‑visibility on‑going projects.
Create engaging reports of research results by using and updating our research templates.
Plan research activities along an agile process to stay ahead of development work, so that engineering and development decisions are informed by the user.
Summarize research results so that the actions needed to resolve the issues or take advantage of the revealed opportunities are clear and actionable.
Understand technical tradeoffs while maintaining ‘biases’ toward the user so that iterative improvements can be made over time.
Collaborate with designers, developers, analysts, product managers and tech leads to implement solutions.
Synthesize data across different research activities to identify trends and patterns that can further reduce user pain points and optimize our work processes.
Participate in quarterly planning activities by contributing research results and patterns.
Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
Assist with user acceptance testing and share expertise with other team members to grow their understanding of the importance of end users.
Qualifications
Deep experience with user research tools like UserTesting.com.
Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
Experience working in an Agile/Scrum product development environment that is cross‑functional and highly collaborative.
Experience conducting in‑person research with users and stakeholders.
Experience identifying appropriate research methods.
Benefits Pay Range: $52.00 - $54.49 per hour.
Benefits include medical & pharmacy coverage, dental/vision insurance, 401(k), health saving account (HSA), flexible spending account (FSA), life insurance, pet insurance, short term and long term disability, accident & critical illness coverage, pre‑paid legal & ID theft protection, sick time, and other paid leaves as required by law, employee assistance program (EAP).
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by relevant statutes and regulations.
#J-18808-Ljbffr