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Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Amazon Jobs, San Francisco, California, United States, 94199

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About Amazon Connect Amazon Connect is revolutionizing how businesses interact with their customers, and as a Senior Product Marketing Manager, you'll be at the forefront of this transformation.

You'll have the opportunity to shape the go-to-market strategy for one of the fastest-growing cloud contact center solutions in the industry.

Key Highlights

Market Leadership Impact: Amazon Connect is part of AWS's $108 billion revenue engine (up 19% year-over-year in 2024), giving you unparalleled resources and market reach.

Innovation at Scale: Work with AI and machine learning technologies that serve millions of customers globally.

Day 1 Culture: Experience Amazon's unique "Day 1" culture that puts customers at the center of everything, emphasizing constant curiosity, nimbleness, and experimentation.

Career Growth: Join a company known for "building with impact and innovating at global scale" where employees create solutions that matter while growing their careers in extraordinary ways.

Key Responsibilities

Craft & develop compelling stories and content (presentations, whitepapers, infographics, webinars, customer success stories, product videos) that land our value proposition.

Have a solid understanding of Amazon Connect customers, our product and the market more broadly.

Regularly engage with customers, analysts, and partners to drive advocacy.

Plan and execute marketing initiatives at events to showcase Amazon Connect innovation, messaging, content, keynotes and breakout sessions.

Work closely with AWS field teams to maintain internal sales hubs with the latest resources, value propositions and sales enablement content.

Partner with other marketing teams (web content, campaigns, demand generation, field teams and events) to drive and execute on global marketing initiatives.

Continuously measure and improve product marketing initiatives.

Qualifications

6+ years of professional non‑internship marketing experience.

Experience using data and metrics to drive improvements.

Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).

Experience building, executing and scaling cross‑functional marketing programs.

Experience leading go‑to‑market for consumer software or hardware product launches.

Experience using SQL or other analytical tools for conducting data analysis.

Experience with customer segmentation, profiling and targeting.

Compensation and Benefits The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial and other benefits.

Equal Opportunity Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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