Dayton Children's
Access Specialist II- Prior Authorization- Full Time
Dayton Children's, Dayton, Ohio, United States, 45404
Patient Access Representative
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency. Shift: 8:00am-4:30pm Monday-Friday Education: High school diploma or GED (required) Experience: Customer service experience (required), Registration/Front desk experience (preferred), Healthcare experience (preferred), Prior authorization knowledge (preferred), ICD-10 familiarity
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency. Shift: 8:00am-4:30pm Monday-Friday Education: High school diploma or GED (required) Experience: Customer service experience (required), Registration/Front desk experience (preferred), Healthcare experience (preferred), Prior authorization knowledge (preferred), ICD-10 familiarity