Principal Product Designer, Moneybot (San Francisco) Job at Cash App in San Fran

It all started with an idea at Block in 2013. Initially built to take the pain out of peertopeer payments, CashApp has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the worlds relationship with money to make it more relatable, instantly available, and universally accessible.

Today, CashApp has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. Weve been a distributed team since day one, and many of our roles can be done remotely from the countries where CashApp operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

Moneybot is the intelligence at the heart of CashApp a conversational, AIpowered layer that helps people understand, manage, and move their money with confidence. Its built to make finance feel more human: anticipating needs, surfacing insights, and connecting the dots between spending, saving, investing, and beyond.

Who You Are

• Help drive the endtoend design of Moneybots core experiences from chat interactions and insights to intelligent product surfaces across CashApp.
• Translate complex systems (AI models, financial data, and customer intent) into clear, accessible, and emotionally resonant consumer experiences.
• Define the design language for proactive intelligence: how it behaves, responds, and builds trust.
• Collaborate closely with engineering, product, and research to prototype, test, and refine new interaction models.
• Raise the quality bar across every pixel and motion, crafting interactions that feel alive, useful, and unmistakably CashApp.
• Leverage AI in your toolset in a meaningful way.

As a design leader (without direct reports)

• Act as a crossfunctional partner and thought leader, shaping the product vision with designled strategy and systems thinking.
• Mentor other designers, fostering a culture of craft, clarity, and experimentation.
• Contribute to the evolution of CashApps design system as it extends into conversational and generative interfaces.
• Influence priorities and direction across design, product, and engineering through storytelling and clear design rationale.

You Have

• 1015 years of experience designing digital products, including deep IC impact on endtoend product vision.
• A portfolio showcasing highcraft consumer products, product, and interaction design ideally across complex, datarich or AIdriven products.
• Experience designing for conversational, assistive, or intelligent interfaces is a plus.
• A history of influencing senior leadership and shaping multiquarter product direction through design.
• Proven ability to partner closely with engineering and product teams to bring ambitious ideas to life.
• A prototyping mindset whether through design tools, code, or lightweight experiments using demos to think, test, and communicate ideas.
• Strong written and verbal storytelling skills you design not just what people see, but how they understand it.

ZoneA

$207,900$311,900USD

ZoneB

$197,500$296,300USD

ZoneC

$187,100$280,700USD

ZoneD

$176,700$265,100USD

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions.

Benefits

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple selfcustody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, were helping build a financial system that is open to everyone.

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