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Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose®, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.
Social Media Manager
Compensation $50-$55k
M‑F work in office: 3940 N. Ravenswood, Chicago, IL
Bilingual a Plus
We are seeking a dynamic and creative Social Media Manager to oversee the online presence of our Rate Loan Officers across a variety of platforms, including Instagram, Facebook, LinkedIn, YouTube, TikTok, and more. This role will involve crafting and executing social media strategies, developing compelling personal branding, producing engaging content, and optimizing performance to enhance our Loan Officers’ digital brand.
Key Responsibilities
- Profile Management: Oversee the daily management and optimization of multiple Loan Officer profiles across multiple social media channels.
- Brand Development: Strategize and build a compelling social media brand for Loan Officers to increase visibility and engagement.
- Content Creation: Design and produce high-quality content, including static graphics, Reels, and other multimedia assets.
- Social Media Strategy: Collaborate in the creation of a social media calendar, aligning content with broader marketing strategies for Loan Officers.
- Audience Engagement: Actively engage with the social media audience, driving interaction through proactive posts and thoughtful responses to comments.
- Analytics & Reporting: Track and report on key social media metrics, providing insights that inform content strategy and future campaigns.
- Industry Awareness: Stay up to date with the latest social media trends, tools, and best practices to ensure our content remains innovative and impactful.
- Training Support: Assist in providing social media training and best practices for Loan Officers to enhance their digital presence.
- Creative Ideation: Contribute to brainstorming and executing creative concepts that elevate the Loan Officer brand.
Requirements
- Bachelor’s degree in Marketing, Advertising, Graphic Design, Communications, or a related field.
- Minimum of 2 years of experience in social media marketing and management
- Strong creative writing skills with the ability to craft engaging and on-brand content.
- Proficiency with major social media platforms and apps.
- Strong graphic design skills, particularly using Canva.
- A passion for social media and a strong interest in pursuing a career in digital marketing.
- Experience in the mortgage industry is a plus
Equal Opportunity
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
Benefits
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).
Applications are being accepted on an ongoing basis.
Seniority level: Associate
Employment type: Full-time
Job function: Marketing