KNHC Radio Station - Fundraising Specialist - 1.0FTE Job at Seattle Public Schoo

Develops overall fundraising strategy for individual donors including, but not limited to, on‑air campaigns, direct mail, major giving, planned giving, employer matching gifts, and all donor communications. Crafts short‑term and long‑term strategy in each of the individual giving areas and maintains all donor information in customer relationship management database.

40%

• Develops and executes year‑round schedule for direct mail, electronic, and telephone communications for new, renewal, additional gift, and lapsed solicitations
• Develops and executes year‑round stewardship communications for current donors
• Maintains donor database for tracking all information regarding donors, donations, thank you gifts, and payment status
• Enters and confirms donor data and premium information in CRM
• Compiles, analyzes and provides detailed reports to General Manager, as requested

30%

• Schedules on‑air membership campaigns and establishes on‑air goals in coordination with the General Manager
• Selects thank you gifts and associated mailing supplies and coordinates orders with other staff, as necessary
• Prepares all on‑air materials, trains staff and on‑air hosts for pitching
• Produces on‑air campaign and assists in the oversight and training of staff, students, and volunteers regarding procedures for answering phones and data entry
• Ensures all thank you gifts are prepared and mailed to donors in a timely manner

15%

• Develops and manages overall departmental budget including technology, direct mail, and thank you gifts
• Develops overall giving strategy to grow and maintain individual donors to the station, including entry‑level, mid‑level and lapsed donors
• Develops major giving strategy and modifies, as necessary, to embrace current best practices
• Develops planned giving strategy and modifies, as necessary, to embrace current best practices

10%

• Develops and maintains major donor program materials to attract potential major donors
• Identifies potential major donors and works with General Manager to cultivate and steward potential and current major donors
• Develops and maintains planned giving program materials to attract potential and steward identified planned gift donors

5%

• Establishes strategy and procedures to grow alternate sources of revenue including, but not limited to, employer matching gifts, vehicle donations, gifts of stock, planned gifts, government payroll deduction programs, and special events

Other Functions

• Provides excellent customer service to listeners, donors and prospective donors
• Keeps abreast of current trends in fundraising including strategies, rules, and regulations

District‑Wide Core Competencies

Collaboration

• Is seen as a team player who encourages efficient and effective collaborations.
• Works skillfully in difficult situations with both internal and external groups.
• Represents his/her own interests while being open-minded to other groups.
• Builds respectful and productive relationships internally and externally.

Getting Results (Action Oriented)

• Demonstrates a strong sense of urgency about solving problems and getting work done.
• Focuses on achieving the goal even in the face of obstacles.
• Assumes responsibility for starting and finishing work with minimal supervision.
• Strives for new levels of performance.

Decision Quality & Problem Solving

• Weighs the consequences of options before making a decision.
• Applies appropriate criteria to situations for the purpose of making decisions.
• Displays self‑confidence in own judgment.
• Focuses in the facts and solutions instead of opinions and problems.

Integrity

• Deals with people and situations in an honest and forthright manner.
• Represents information and data accurately and completely.
• Represents the confidentiality of information and concerns shared by others.
• Takes ownership if a mistake is their own and does not blame others.

Accountability

• Takes responsibility and action as if the risks (financial or otherwise) are his or her own.
• Holds individuals and team accountable for their actions and results.
• Initiates action even if outcome is uncertain and is willing to accept the consequences of failure.
• Aligns own activities and priorities to meet broader organizational needs.
• Demonstrates courage and confidence in his or her own ability.

Relevant Competencies

Functional/Technical Skills

• Understands the technical aspects of the job and keeps up‑to‑date on key technical or functional aspects of the job.
• Applies appropriate technical/functional knowledge to address situations in a timely manner.
• Thinks of ways to apply new developments to improve organizational performance.
• Shares expertise and skills with others when appropriate.

Creativity

• Generates many new and unique ideas; makes connections among previously unrelated notions; is unafraid to use unorthodox methods; is seen as original and value‑added in brainstorming settings.
• Generates a lot of new and unique ideas.
• Brainstorms multiple and value‑added solutions to problems
• Draws from multiple resources and perspectives to come up with new ideas and approaches.
• Creates new and effective processes and systems.

Planning

• Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, measurable goals; sets time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lost.
• Allocates and coordinates time effectively and efficiently to avoid conflicts.
• Anticipates potential problems and develops plans to address them.
• Develops an appropriate work plan to achieve results.
• Monitors progress, responds to problems and measures performance.

Customer Focus

• Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high‑quality customer service.
• Makes customers and their needs a primary focus of his/hers actions.
• Thinks ahead and considers the impact of actions both internally and externally.
• Develops trust, credibility and maintains strong relationships with customers.
• Goes the extra mile to satisfy customer needs and expectations.

Written Communications

• Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that instigate appropriate actions.
• Organizes and presents information in writing in a clear and convincing manner.
• Uses appropriate writing style and tailors writing to meet the needs of the audience.
• Uses correct spelling, grammar and punctuation.

Knowledge, Skills & Abilities

Required

• Experience in non‑profit, donor driven fundraising
• Knowledge of technology and software, including database management, spreadsheets and electronic communication
• Highly self‑motivated, with ability to manage multiple projects and work according to specific deadlines
• Excellent written communication and organizational skills
• Strong leadership, interpersonal and interpersonal communication skills
• Ability to maintain confidentiality
• Ability to work with full‑time staff, high school students, and adult volunteers
• Ability to work flexible hours, including evenings and weekends, as necessary
• Demonstrated ability to work collaboratively
• Ability to communicate effectively to multiple audiences both orally and in writing
• Ability to work, cooperatively, in an open office environment with music

Desired

• Demonstrated experience in Public Radio fundraising
• Experience with live on‑air pitching
• Knowledge of Allegiance, ACD Direct, PledgeDriver, and Mailchimp
• Passion for electronic dance music

Other Factors

• Attend meetings during off‑shift hours.
• Required to work off‑shift or odd‑shift hours after dark and may be working alone.
• Required to promote and solicit support for radio station activities and products.
• Requested to attend off‑site promotions and marketing events in support for radio station activities.

Experience / Education

A typical way to obtain the knowledge and abilities would be:

Three (3) years of successful non‑profit donor relationship experience, public media preferred; Two‑ or Four‑Year college degree, or additional qualifying experience allowed as a substitution year‑for‑year

Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities to perform the work will be considered.

Desired Certifications & Licenses

Valid driver's license

Continuing Education / Training

Public Media Development & Marketing Conference

Clearances

Criminal Justice fingerprinting and background check.