Chief Marketing Officer, Payments – Managing Director
Base Pay Range
$250,000.00/yr – $450,000.00/yr
Job Summary
Lead the Global Marketing organization for the $18bn+ revenue Payments business at JPMorgan Chase, with teams spanning product marketing, strategy & planning, integrated marketing, partnerships, martech, analytics, marketing operations, and sales enablement.
We are seeking a strategic Chief Marketing Officer (CMO) for our Payments organization. This critical leadership position will shape the future of marketing across Treasury Services, Trade & Working Capital, Merchant Services, Embedded Finance & Solutions, and Kinexys.
As the CMO, Payments you will drive the growth of the Payments organization, overseeing a sizeable team and marketing budget to develop and implement global marketing strategies that boost business revenue, enhance client engagement, and foster loyalty. You will be expected to influence outcomes across a highly matrixed global organization, nurture talent, and drive innovation.
Key Responsibilities
- Act as a commercial marketing leader with a P&L oriented mindset, partnering closely with and representing Marketing as a key member of the global Payments Operating Committee.
- Spearhead a marketing function focused on growing the Payments business and driving innovation in a digitally and data‑oriented way.
- Propel growth through targeted acquisition, engagement, and deepening marketing campaigns and strategic initiatives that increase revenue, profit, and market share.
- Elevate the JPMorgan Payments brand on a global scale, ensuring consistent messaging and positioning across all markets.
- Strategically manage owned channels and paid media investments to maximize reach, engagement, and return on investment.
- Leverage market research and client insights to identify opportunities and challenges, providing actionable insights to inform strategy.
- Stay informed about industry trends and innovations, incorporating best practices and emerging technologies into marketing strategies.
- Optimize marketing and resource investments to ensure key capabilities remain unmatched, efficient, and well‑positioned to adapt to changing market dynamics.
- Drive positive outcomes alongside global Product leaders and Digital & Design teams, challenging and pushing new ideas while working seamlessly with all Product and D&D leaders.
- Work closely with the global Sales teams for the Payments organization, playing a pivotal role in sales enablement and commercialization activities.
- Collaborate with broader marketing, technology, and operations teams to ensure alignment and integration of marketing efforts across the organization.
- Lead a globally diverse team of marketing professionals, develop, lead, manage, and inspire the team to ensure a “best in class” marketing team.
Required Qualifications, Capabilities, and Skills
- Strong track record in driving revenue growth and achieving business objectives through strategic marketing initiatives, including acquisition, engagement, and sales enablement.
- Proven marketing innovator with tangible examples of impactful initiatives.
- Prior experience within a global organization, especially in financial services or technology, with a focus on marketing strategies.
- Proven ability to lead and influence across complex, global, matrix organizations.
- Strategic thinker with deep understanding of business and market dynamics.
- Executive‑level experience leading global teams and transformative initiatives, preferably in a data‑driven marketing domain.
- Exceptional leadership skills, capable of attracting, inspiring, and developing diverse talent across regions.
- Expertise in data analytics, with past experience leading data‑focused teams and making informed data‑driven decisions.
- Excellent communication skills, adept at conveying key messages across organizational levels.
About Us
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients. We are an equal‑opportunity employer that values diversity and inclusion and does not discriminate on the basis of any protected attribute.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
Seniority Level
Executive
Employment Type
Full‑time
Job Function
Marketing and Sales
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